Customer Care Administrator
1 week ago
Location: Crewe
Hours: 08:00 - 16:30 Mon-Fri
**Responsibilities**:
- Answering customer calls and enquires
- Posting social media content
- Booking customer appointments via a calendar system
- Quoting customers for work
- Ordering materials and stock
**Experience**:
- Previous experience in an administrative role is preferred
- Previous experience in letting agency or property management is preferred.
- Strong data entry skills with attention to detail
- Excellent communication skills, both written and verbal
This is a very fast paced job role with a high volume of phone calls coming in, being able to multitask is a must.
Must be computer literate and have a polite telephone manner. Previous work experience in Letting Agents/property management would be favourable.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
**Job Types**: Full-time, Permanent
Pay: Up to £23,500.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- No weekends
**Experience**:
- customer service: 1 year (required)
Work Location: In person
Reference ID: HS01
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