Customer Care Administrator

1 week ago


Crewe, United Kingdom HelloHR Full time

Location: Crewe
Hours: 08:00 - 16:30 Mon-Fri

**Responsibilities**:

- Answering customer calls and enquires
- Posting social media content
- Booking customer appointments via a calendar system
- Quoting customers for work
- Ordering materials and stock

**Experience**:

- Previous experience in an administrative role is preferred
- Previous experience in letting agency or property management is preferred.
- Strong data entry skills with attention to detail
- Excellent communication skills, both written and verbal

This is a very fast paced job role with a high volume of phone calls coming in, being able to multitask is a must.

Must be computer literate and have a polite telephone manner. Previous work experience in Letting Agents/property management would be favourable.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

**Job Types**: Full-time, Permanent

Pay: Up to £23,500.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Experience**:

- customer service: 1 year (required)

Work Location: In person

Reference ID: HS01


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