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Pact Volunteer Coordinator

2 weeks ago

Southwark, United Kingdom Citizens UK Full time

Job description

Volunteers are an essential part of the PACT project because we rely on them to run our activities. As our Volunteer Coordinator you will help to recruit, coordinate and support volunteers from diverse backgrounds.

Main Responsibilities

Working in the PACT project reporting to the Senior Project Manager, your main responsibilities will include:
Volunteer coordination:

- To recruit volunteers and Parent Champions from diverse backgrounds to respond to the community’s needs (i.e., community contacts, online presence, word of mouth)
- To carry out volunteer induction, onboarding and Parent Champion training within PACT
- Signpost and refer volunteers to training and employment opportunities
- Provide regular tailored volunteer development opportunities (workshops, 1-2-1s, reflection sessions)
- Maintain volunteer database
- Maintain paperwork for volunteers (DBS etc) and make sure that it is completed in good time
- Coordinate with group leaders to understand needs and respond with appropriate volunteers
- Regularly visit groups and connect with volunteers
- Exit interviews for volunteers and references (work and Southwark Housing Stars)
- Organise volunteer events (i.e., volunteer day) and celebrations (i.e., certificates/cards)
- Support other PACT events with volunteers
- Write volunteer references

Build relational power to further the goals of PACT and CUK:

- Regularly listen to volunteers to meet their needs as PACT volunteers
- Identify and develop relational leaders prepared to act with others for the common good
- Support volunteers to take action on issues which affect them
- Identify and encourage parents who might want to develop and become volunteers
- Proactively create opportunities for volunteers to develop their skills and take action

Contribute towards the achievement of CUK and Project's strategic objectives:

- Demonstrate understanding of how your role contributes to PACT’s purpose and CUK’s core mission
- Reliably implement CUK’s and PACT policies, procedures and values in own work
- Develop internal relationships to support your work and to be part of team

Build and manage projects and achieve work targets effectively:

- Successfully progress projects incl. tracking attendance, performance and expenditure
- Deliver personal work targets on time and to standard
- Monitor volunteer activities and write reports as needed by PACT and our funders

Learning & expertise:

- Keep up to date with developments in field of work
- Proactively manage own well-being by reading widely, good time management, healthy work-life balance, reflecting on own performance and working to improve on self-identified weaknesses
- Attend relevant training as needed
- Support the teams learning around your area of work

Develop and manage external relationships:

- Support a range of external relationships to recruit and develop our volunteers
- Respond effectively to queries or requests from stakeholders
- Undertake productive 121’s with parents/stakeholders, understanding self-interest to build new partnerships
- Build strong and meaningful relationships with parents, volunteers and partner organisations
- To represent PACT and Citizens UK in external meetings

Communications:

- Communicate effectively with stakeholders; contribute to good team communication
- Support the delivery of the communications strategy producing high quality materials as requested

Develop and manage internal relationships:

- Work effectively with colleagues across PACT/CUK and actively participate with and support the team
- To work closely with colleagues within the PACT team to identify and match volunteers to opportunities within our work

Contribute to PACT and CUK’s viability through effective fundraising & financial management:

- Contribute to plans and proposals to grow sources of income/resources
- Demonstrate personal responsibility for the careful use of PACT resources

Application Deadline: 11.59PM, Monday 31st October

Interview date: Tuesday 8th November, in Camberwell

The successful applicant will need to take a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle.

As we work with families, the job holder needs to flexible in their working hours as some activities may take place in evenings and/or weekends, equally we can be flexible to fit the role around the job holder’s family and childcare commitments if necessary.