Customer Service Advisors

4 days ago

Sunderland, United Kingdom Ambassador Theatre Group Full time

**Role**:
Contact Centre & Customer Service
- **Salary**:
12.21
- **Hours**:
40
- **Type**:
Fixed Term Contract - Full Time
- **Closing Date**:
03-11-2025 at 23:59
- **Location**:
1st Floor, The Yard
Sunderland
Tyne and Wear
SR1 3AW

**Customer Service Advisors - 4 months Fixed Term positions (Nov 2025 - March 2026)**

**5 X Full Time Positions - 40hrs per week £25,396.80 p.a**

Positions will be working over a 7 day 6 weekly rotational shift pattern and there will be a mixture of rota days off and weekend working. The hours of operation are between 8.45am - 8pm Mon to Sat, then 10.45am - 8.00pm Sun with shifts set a week in advance. Overtime is offered as and when required

**ATG Entertainment is proud to stand at the forefront of the live entertainment industry.**

Are you great with customers, but looking for something a little bit different? We’re looking for customer-focused staff who’d like to work in our exciting, fast-paced and interesting company.

As part of our Contact Centre Team you’ll make this happen. The charismatic and welcoming face of the company, you’ll offer the highest standards of customer service and care. Full of variety, this role is both fun and challenging. You’ll take responsibility for a range of tasks as part of a friendly, passionate and ambitious team, with an ever-changing programme of events.

Reporting to the Customer Service Team Leader, this role is office based in the Contact Centre at The Yard, Gill Bridge Avenue, Sunderland.

**You will ideally have**:

- Great teamwork skills
- A passion for delivering great Customer Service.

**To Note**:
Further information on the role and the skills you’ll need can be found in our full job description. **Please click on the link to view our full Job Description.**

We offer the following benefits for our **Customer Service Advisors**:

- WeCare Support Services
- Theatre Tickets (Subject to Availability)
- ATG+ Card membership, from three months’ service for the duration of your employment.
- Staff Discounts
- Pension
- Free eye tests for those using display screen equipment at work

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture.

**Please note that the vacancy may be closed early if significant interest is received.**

**Closing Date**:
03-11-2025 at 23:59

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