Customer Service Advisor

1 week ago

Sunderland, United Kingdom EDF Limited Full time

**Customer Service Advisor**

**Doxford**

**Starting Salary of £23,295 Plus Excellent Benefits Package**

Our Customer Service Advisors (or Energy Specialists as we like to call them) are pivotal to building strong relationships and innovative solutions to deliver an exceptional customer experience.

**You don’t need to have experience of working in a contact centre, or customer services**. If you’re resilient, able to work under pressure and have a curious nature, we’d love you to apply.

You’ll thrive in this role if you care about the customers you are speaking with and are passionate in your desire to help them. **We’ll train you** on our fabulous new system, as well as all the ways we like to communicate with our Customers, to deliver a high-quality experience.

**The role has a starting salary of £23,295 and we also offer a range of flexible benefits including**:

- ** Bonus plan**, market-leading company pension scheme and life assurance
- **Health screening**, dental insurance and critical illness cover
- **Mental health support**, including access MIND and the THRIVE app and our nine employee support networks, (e.g. Working Parents, RACE, Disability & Carers)
- ** Discounts **for gym membership, travel insurance, breakdown cover, tech vouchers and dining card to name but a few.

Above all, we’ll value the difference you bring and offer opportunities for you to thrive and succeed.

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