Equipment Supervisor

**Reporting to**:Equipment Manager **Summary of Role**: As an Equipment Supervisor you will be playing a pivotal role within the operations of the company and be responsible for, but not limited to: - The overall supervision of the department and technicians within the department to include agency staff, lighting technicians and trainees. - Encourage an ethos of continual improvement and development of the department. - Training responsibilities for the Technicians within the department to ensure all Technicians can complete all responsibilities to a high standard. Testing and quality checks, picking and scanning of jobs using our in-house system. Asset and storage controlmeasures; putting the right equipment away and storing it correctly. - Communicating with the equipment control team and allocate daily workload requirements to the technicians within your team, ensuring a fair and balanced workload. - Liaising with the Sales and Inventory teams as required to deal with stock queries and special requirements. - Ensuring all equipment sent out for jobs meets all the company’s quality checks and standards. - Demonstrating a positive approach to the company whilst reacting to the high demands of the business. - Ability to manage workload efficiently and meet strict deadlines whilst adhering to the priorities of the business. - Manage returning rental stock effectively to ensure smooth flow of equipment around the department. - Originating and contributing to documentation for training purposes, to include procedures and competency skillsets. **Supervision of Technicians**: - Ensuring there is always appropriate cover across all shifts within the department and that those providing the cover are suitably trained. - To lead by example and set a high standard of professionalism with time keeping, starting at the place of work for shifts and completion of tasks. - To take part/assist in return-to-work interviews and absent management procedures. - To escalate potential breaches of conduct and areas of concern to the Management Operations Group. - To ensure all staff are fully trained to fulfil all roles within the department and to continuously review all existing team member’s competences and where required, retrain to ensure correct use of systems, correct handling of equipment, correct storageof equipment and understanding of all relevant procedures. - To highlight individuals for potential areas of upskilling within the department and across other areas of the business. - Hold weekly toolbox talks with the department’s technicians and ensure relevant documentation/record of those are kept on file. - Support and supervise other departments when required. - Work with the Management Operations Group to review the team and identify a "leading hand" for each shift to allow continuity for periods of absence and future succession. - Leading by example, ensure allocated breaks are adhered to at all times, referring any consistent offenders to the Management Operations Group. - Ensure scanners utilised within the department are controlled accurately, maintained and the correct log ins are used at all times. - Maintain the highest standards of professionalism at all times, communicating calmly and respectfully to Technicians, colleagues and managers. Escalate any issues or concerns in a timely and constructive manner to the Equipment Manager or Operations Manager. **Quality Control**: - To have a strong attention to detail, ensuring all equipment is compliant with electrical and mechanicaltesting regimes and company quality control measures. - To ensure all jobs are picked and scanned in a timely manner and reach the correct bay as required and in line with Equipment Control requirements. Checking each job and counter signing the pull list yourself before the technicians despatch to the bay.To also ensure your authorised deputy or Equipment Manager are available and tasked to cover you for this function during any breaks/meetings/absences - To ensure any shortages are highlighted and raised to the relevant Equipment Coordinator team as a matter of urgency. - To ensure all non-coded equipment is taken out of service to be coded in conjunction with the inventory team’s availability to do so. - To complete all quality checks to ensure all jobs are sent out accurately. - To complete and ensure all company procedures when put in place are followed when it comes to additional QC checks and double scanning procedures. **Asset Management & Storage**: - Looking for continual improvement in terms of departmental changes and storage solutions for the equipment. - To set out processes and systems relating to the department for technicians to follow. - To develop the storage solutions to improve asset management and controls. - Review and implement efficient control and streamlined handling of returning stock during peak cycles in conjunction with the Management Operations Group. - Work with the Management Operations Group to review, develop and implement improved stock handling systems within the department, improving accuracy & efficiency while reducing strain and injury risk to Equipment Technicians while undertaking departmentalfunctions. **Essential Skills**: - Must be IT literate with a good understanding of Microsoft office software. - Good understanding of operating systems such as RT Pro inventory tracking system, Microsoft Teams - Good communication skills - Adaptable and willingness to learn. - Flexible to work overtime and occasional weekends as the needs to the business require.