Tea Room Supervisor

7 days ago

St Asaph, United Kingdom The Cathedral Tearoom Trustees Full time

**Job Title: Tearoom Supervisor**

**Based at: St. Asaph Cathedral**

**Salary: £11.44ph**

**Hours: 16 hours a week over 2 days**

**Term: Permanent**

**Holidays**:25 days per calendar year plus bank holidays (pro rata).**

**JOB DESCRIPTION**

**Job Title: Tea Room Supervisor**

**Reporting to: Tearoom Manager**

**Managed by: Tearoom Manager**

**JOB PURPOSE**

To play a key role in the day to day running of the Translators’ Tea Room at St Asaph Cathedral.

**KEY RESPONSIBILITIES**

Facility management

Working with volunteers

Preparing and serving food and beverages

Customer Service

Finance

**KEY WORKING RELATIONSHIPS WITH**
- The Dean and members of the Tea Room Staff
- Volunteering team
- Suppliers and contractors

**DUTIES AND RESPONSIBILITIES**

**1. Facility management**

a) Ensure the tea room is open to customers during allotted times

b) Security (opening and locking up)

c) Stock control

d) Health & Safety of facility

e) Ensure correct temperature and food hygiene controls are adhered to

f) Maintain high hygiene standards

g) Ensure equipment is maintained correctly

**2*. **Working with volunteers*

a) Contribute to the ongoing recruitment of volunteers

b) Contribute to volunteer training

c) Supervise volunteers

d) Contribute to the planning of volunteer working rotas

e) Ensure that volunteers are valued and encouraged

**3. Prepare food and beverages**

a) Prepare, prepackage and label sandwiches and snacks

b) Prepare soup

c) Follow recipes to bake cakes, traybakes and biscuits to a professional standard

d) Prepare and serve hot and cold drinks

e) Contribute to menu planning and recipe development

f) Clear tables, wash up and keep work surfaces clean

**4. Customer Service**

a) Deliver an exceptional standard of customer service at all times

b) Greet all customers in a friendly, polite manner

c) Be attentive to customer requests

d) Be prepared to respond to queries and offer basic information about the cathedral, or refer to a colleague who is able to help

**5. Finance**

a) Operate the till, including cashing up

b) Keep accurate financial records for all transactions including supplier invoices and till records

c) Take income to the bank
- This Job Description is not a statement of all the duties applicable to the post holder, variations to the duties outlined above will occur to meet the needs of the post. Any variations will be commensurate with the grade and character of the post._

**FOR MORE INFORMATION AND TO DOWNLOAD AN APPLICATION PACK**

ONLY APPLICATIONS SUBMITTED ON OUR APPLICATION FORM WILL CONSIDERED.

**Job Type**: Part-time

Pay: £11.44 per hour

Expected hours: 16 per week

Schedule:

- Day shift

Work Location: In person

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