Hotel Receptionist

1 week ago

Pontyclun, United Kingdom The Vale Resort Full time

**Hotel Receptionist**

**Vale Resort, Pontyclun**

**£22,256 Per Annum**

**Full Time, including evening & weekends**

**Due to exceptional demand, we are looking to increase our team at the Vale Resort** **and are currently recruiting for Hotel Receptionist.**

The Vale Resort is an Award Winning, Four Star Hotel, comprising of a 143 bedroom with five food outlets, two championship golf courses, and Wales’ largest spa, health, and racquets club. We also offer state of the art sporting facilities and host top-flight international and club teams. Recent expansion of our Resort includes Hensol Castle, transformed into a luxury and unique wedding and events venue, proving extremely popular. Recent renovation of the Grade I listed Castle has now opened 20 luxury bedrooms along with award winning Distillery, gin school and visitor attraction tucked away in the cellar.

**About the Role**:
Working as part of the Reception team you will ensure guests receive a warm welcome and exceptional customer service at all times. Along with:

- Welcoming Guests and Visitors, checking guests in and out as required
- Answer telephone enquiries, making bookings as required
- Provide pick up and drop off service between Hensol Castle and The Vale Resort.
- Assist guests with enquiries and give advice on local travel and attractions.

**About you**:

- You'll have excellent customer service skills and enjoy working in a fast pace environment
- Previous experience in a similar role desirable
- Excellent attention to detail and problem solving skills
- Committed to working as a team

**What’s in it for you**:
**As an employee you can enjoy a range of incredible perks, including retail & leisure discounts, complimentary gym membership and driving range, discounted food, drinks and accommodation along with a number of benefits for continued service with us. Just to name a few We also extend our discounts to family and friends so they don’t feel left out.**

**Not only that but we are proud and committed to invest in our people, we strive to give you the skills and tools you need to build your career with us. Just walking around the Resort you'll meet a number of people who have grown their careers with us.**

**Salary**: £22,256.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Gym membership
- On-site parking
- Sick pay
- Store discount

Schedule:

- 8 hour shift

Work Location: In person

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