Reception Supervisor

2 days ago


Leeds, United Kingdom Angelica Full time

Angelica is located on the sixth floor of Trinity Leeds, and boast a wraparound outdoor terrace serving up panoramic city views of the city. The bar continues to win awards for its fabulous cocktails and spectacular service.

At D&D London we are passionate about all things food and drink. We strive to deliver quality in everything we do, each time we do it. With over 40 diverse venues across six cities including London, New York and Paris - there is a restaurant for every occasion. Each of our sites pride themselves on the unique designs, the freshest produce and the most exclusive settings. Founded in 2006 by David Loewi, the mission has always been the same, to provide each and every guest with a luxury experience when stepping foot into our restaurants, bars and hotel. Through the years we have paved the way in the luxury dining scene, acquiring some of the most iconic venues in London and beyond, venues such as Bluebird Chelsea, 100 Wardour St, Quaglino’s, 20 Stories, Orelle and South Place Hotel.

We are looking for a passionate Reception Supervisor who can confidently deliver outstanding service to guests. At the same time, our Reception Supervisor will have exceptional customer service and communication skills required to deliver a superb guest experience. You will work closely with the Reception and Restaurant Managers to ensure timely and accurate reservations are taken and communicated to the restaurant team.

As Reception Supervisor you must have outstanding attention to detail, encouraging a culture of high standards throughout the team with the ability to build rapport with all guests and previous experience in handling guest feedback and working as a Reception Supervisor in a similar environment.

We’re a truly brilliant place to work so, naturally we have some of the very best team benefits around, which include:

- Industry leading pay
- Discount in all of our restaurants - 40% off all day, every day
- Exclusive discounts and cashback options at a range of retailers and cinema tickets at great prices courtesy of LifeWorks App
- 50% off PureGym membership
- Access to a confidential Employee Assistance Programme (EAP) with a 24/7 helpline and the opportunity to have 6 hourly sessions with a trained Counsellor for free
- Access to WeCare - a solution designed to support your mental, physical, social and financial wellbeing. You will have access to 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance plus much more
- Healthy, free and tasty meals when working
- Employee of the Month Scheme
- Long Service Awards
- 28 days paid holiday a year, which increases to 30 days with length of service
- Best in class training - including management development to help you progress quickly
- Access to our training platform D&D Connect with resources to develop your skills and knowledge
- An optional paid day each year to give back and volunteer
- Refer a friend scheme

If you are interested in discussing the Reception Supervisor role further, please send us your CV without delay

INDHOTEL


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