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Compliance Support Officer

3 weeks ago

Ludlow, United Kingdom Premier Medical Group Full time

**Job Title**:Compliance Support Officer

Premier Medical Group Ltd are part of the Kuro Health Group and currently have fantastic opportunities available to join our team.

We provide a highly specific and professional clinical negligence medico-legal reporting service to solicitors and have a proven track record of providing objective, concise and comprehensive medico-legal reports for a wide variety of clinical negligence claims.

This is full-time role working 37.5 hours per week. You can either work in the office or hybrid/remote.

**Duties**
- Administrative support in respect of MedCo standards, preparing for internal audits and maintaining ISO standards.
- Complete any Subject Access Request or Erasure Requests made to PMG.
- Administrative support in obtaining client/instructing party permission in reporting providers to the ICO.
- Administrative support in maintaining the Risk and Incident Reporting Registers.
- Assistance with sensitive data breach investigations.
- Categorise and prioritise inbound enquiries in the Data Protection Inbox.
- Assist in the design and delivery of compliance training
- Support meeting preparation
- Provide constructive, clear and concise verbal and written feedback to colleagues

**Person Specification - Essential Experience**
- Experience of dealing with customer queries on a regular basis either face to face or over the phone
- Experience of working in a Compliance Support role
- Demonstrable Experience of complaints handling and customer care
- Proven administration in an office environment

**Person Specification - Essential Knowledge/Skills**
- Ability to use standard Microsoft packages
- Demonstrates good communication skills, both verbal and written
- Attention to detail when checking and amending large documents
- Good written and spoken English and ability to write accordingly

**Are you interested?**

This role is conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£23,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Work Location: Hybrid remote in Durham, DH1 1TW