Trade Support Assistant
1 week ago
Holloways of Ludlow is a family owned lighting and homewares retailer of over 30 years standing with five stores and an online website. Our aim is to offer a wide range of quality designer lighting and homewares sourced from around the world and here in the UK. We have become leaders in the design industry by consistently sourcing and supplying a wide range of lighting, bathroom fittings and fixtures, furniture and products for every aspect of your home.
**Responsibilities and Duties**:
What you will be doing:
- Answering and managing calls to the trade department
- Dealing directly with clients to deal with faulty goods, replacements etc.
- Giving clients needed technical information if requested.
- Assisting the purchasing team in potentially placing orders, chasing deliveries/suppliers and updating customers.
- Collaborating with the warehouse to check large trade orders ensure timely processing/despatch.
- General administrative duties within the office.
- Processing trade returns and refunds.
- Versatility a must within a small business environment.
- Assisting with all warehouse duties as required
**Salary**: £21,000.00-£22,000.00 per year
**Benefits**:
- Casual dress
- Company pension
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
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