Product Support Advisor

19 hours ago

Southampton, United Kingdom Garmin (Europe) Ltd Full time

Job Introduction
Do you excel in customer service and have a passion for fitness or the outdoors? Are you interested in technology and helping customers achieve their best? If so, tell us about it in your cover letter and CV

We will provide you with outstanding training so that you become one of our Product Specialists and help us get customers back to their passion.

If you enjoy helping people and have the drive and enthusiasm to work with our customers and help to resolve their queries, we can offer you a great career.

You will start as a Product Support Advisor and can develop and progress your career with us, through structured progression within the department alongside opportunities to progress within Garmin as a whole.

Main Responsibilities
- Working in a dynamic, customer-first environment
- Providing a consistent, high-quality service to meet daily personal and team performance targets
- Receiving regular training on the Garmin product range to stay a specialist in everything Garmin
- Given opportunities to support Garmin at events including trade fairs and sporting festivals
- You can demonstrate strong communication skills and are confident engaging with customers verbally and through written communication
- You have a keen interest in technology and a passion for sport, fitness and/or outdoor pursuits
- Demonstrated customer service expertise
- A keen eye for detail and strong administration skills
- You have strong computer skills and multitasking abilities
- You exhibit professionalism and are team orientated
- You demonstrate excellent time management skills
- You have a good standard of written and spoken English

About The Company
With more than 20,000 associates in 80 offices around the world, we bring GPS navigation and wearable technology to the automotive, aviation, marine, outdoor and fitness markets. We think every day is an opportunity to innovate and a chance to beat yesterday.

**Benefits**:
We offer an amazing range of benefits (some after passing your six-month probation period):

- Hybrid Working
- Can work up to 2 days a week from home upon successfully passing probation
- Competitive salary
- 21 days holiday rising to 28 days with service, plus all Bank Holidays
- Celebration day for your birthday and another celebration day for your employment anniversary
- Smart / Casual dress
- Opportunities for training and career progression
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing program
- Critical illness cover and employee support program
- Life insurance
- Private medical insurance
- Referral scheme
- Subsidised staff canteen

Package Description
**Product Support Advisor**

Location - Southampton, Totton

Monday to Friday, 08:30 - 17:30

£28,500 p.a. increasing to £29,000 p.a. after successful completion of probation, plus excellent benefits.

Hybrid Working from Home - Can work up to 2 days a week from home (after probation)

  • Product Support Advisor

    3 days ago

    Southampton, United Kingdom Garmin (Europe) Ltd Full time

    **Product Support Advisor** **Location - Southampton, Totton** **Monday to Friday, 08:30 - 17:30** **£26,000 p.a. increasing to £27,000 p.a. after successful completion of probation, plus excellent benefits.** **Hybrid Working from Home - Can work up to 2 days a week from home (after probation)** **About Garmin** With more than 20,000 associates in...

  • Product Support Advisor

    1 week ago

    Southampton, United Kingdom Garmin (Europe) Ltd Full time

    **Product Support Advisor - Twilight Shift** **Location - Southampton, Totton** **Monday to Friday, 12:00pm -20:00pm** **Training may take around 8 weeks and this will be done during standard working hours: Monday to Friday, 8.30 am - 5.30 pm** **£28,500 p.a. increasing to £29,000 p.a. after successful completion of probation, plus excellent...

  • Technical Support Advisor

    16 hours ago

    Southampton, United Kingdom The Work Shop Full time

    **Technical Support Advisor - Southampton Outskirts - £22,500** As a Technical Support Advisor, you will join a well established company, offering support of a technical nature, to customers on their purchased product. **Duties for the Technical Support Advisor**: - Identify and troubleshoot the technical issue and aim to resolve this with the customer -...

  • Customer Advisor

    2 weeks ago

    Southampton, United Kingdom Switch Advisor Consultants Full time

    **Responsibilities**: - Listen to customer complaints and provide solutions. - Maintain customer records and update customer profiles. - Identify customer needs and suggest appropriate products and services. - Provide excellent customer service. - Resolve customer issues in a professional manner. - Act as first point of contact for all customers, ensuring a...

  • Customer Advisor

    1 week ago

    Southampton, United Kingdom Switch Advisor Consultants Full time

    **Responsibilities**: - Listen to customer complaints and provide solutions. - Maintain customer records and update customer profiles. - Identify customer needs and suggest appropriate products and services. - Provide excellent customer service. - Resolve customer issues in a professional manner. - Act as first point of contact for all customers, ensuring a...

  • Call Centre Operator

    2 weeks ago

    Southampton, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Southampton. We are professional, supportive and engaging. Our work environment includes: - Growth opportunities - Modern office setting - Wellness programmes - Regular social events We are looking for an enthusiastic individual to join our call centre team in Southampton! No experience...

  • Product Support Advisor

    1 week ago

    Southampton, United Kingdom Garmin (Europe) Ltd Full time

    Do you love technology and learning about new consumer products? Are you interested in gaming, gadgets, electronic devices? Or in Satellite Navigation devices? Or outdoor pursuits and sports? - **Please note this role requires employees to speak both Polish and English.**_ **PERMANENT ROLE -**_We will provide you with outstanding training so that you...

  • Call Centre Agent

    1 week ago

    Southampton, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Southampton. We are professional, supportive and engaging. Our work environment includes: - Growth opportunities - Modern office setting - Wellness programmes - Regular social events We are looking for an enthusiastic individual to join our call centre team in Southampton! No experience...

  • Client Service Representative

    1 week ago

    Southampton, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Southampton. We are professional, customer-centric and inclusive. Our work environment includes: - Growth opportunities - Regular social events - Relaxed atmosphere - Safe work environment Job Description: Clent Services Representative **Responsibilities**: - Resolve customer inquiries,...

  • Patient Support Advisor

    1 week ago

    Southampton, United Kingdom Leightons Holdings Ltd Full time

    Job Title: Patient Support Advisor Location: Southampton (Hybrid) Salary: £24,610 – £31,000 OTE Hours: Full-time – 2-week rota Shift Pattern: 8:00am – 4:30pm and 9:00am – 5:30pm Saturdays: Alternate Saturdays, 8:00am – 4:00pm Benefits Competitive salary of £24,610 – £31,000 OTE Pension Scheme 25 days annual leave (plus bank holidays) Generous...