Marketing, Sales and Distribution Administration

We are recruiting for **Cirencester Friendly Society**

As a **Distribution Administrator Apprentice**, you will play a key role in supporting the Distribution team, providing assistance to Adviser Services, Marketing, and Sales. This role offers an excellent opportunity to gain insight into how a Distribution team operates and develop foundational skills in Financial Services.
- **50% of your time** will be spent supporting **Adviser Services**, where you’ll engage with advisers on the phone, handling enquiries and providing necessary support.
- **25% of your time** will be dedicated to supporting **Marketing**, helping with literature stock control and general marketing administrative tasks.
- **25% of your time** will involve supporting **Sales** with strategic partner event bookings, managing the Distribution events calendar, organising meetings, and arranging travel and accommodation for awards and events.

This is an attractive role for someone looking to start a career in Financial Services, offering the opportunity to build a variety of skills across multiple departments.

Your responsibilities will include:
**1. Administrative Support**
- Assist in preparing and maintaining documentation such as reports, presentations, and spreadsheets.
- Manage and update databases, ensuring data accuracy and confidentiality.
- Perform data entry tasks with attention to detail and accuracy.
- Prepare and distribute internal communications such as memos and newsletters.

**2. Document Management**
- Create, edit, and format documents using Microsoft Word.
- Assist in drafting and proofreading documents to meet company standards.
- Archive documents and records according to company policies and regulatory requirements.

**3. Scheduling and Coordination**
- Coordinate and schedule appointments and meetings.
- Prepare agendas, take meeting minutes, and distribute them to relevant stakeholders.
- Organise travel arrangements, including booking accommodation and transportation.

**4. Customer Service**
- Engage customers through various methods, including call handling, with training and ongoing mentoring provided to build confidence and competence.

**5. Office Management**
- Monitor and maintain office supplies, ensuring adequate stock levels and placing orders as necessary.
- Coordinate meeting rooms and arrange appointments, including booking venues and refreshments.
- Assist with the planning and execution of events, meetings, and training sessions within the Distribution team.

**General Duties**:

- Participate in training and development opportunities to enhance your skills and knowledge.
- Adhere to company policies and procedures, maintaining professionalism and confidentiality at all times.
- Perform any other reasonable duties required to support the business.

At Cirencester Friendly Society, we value enthusiasm and a strong work ethic. We're committed to nurturing talent and providing opportunities for professional growth. Successful completion of the apprenticeship can lead to a full-time position within our company and future career advancement.

**Skills Required**:

- Strong organisational skills with the ability to multitask and prioritise effectively.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Teams).
- Keen attention to detail and problem-solving abilities.
- A positive attitude and willingness to learn.
- Excellent telephone manner and the ability to handle customer queries with professionalism.

As your skills and experience grow, so do your career opportunities. We're looking forward to supporting someone at the start of their career.

**Job Types**: Full-time, Apprenticeship

Pay: £10,560.00-£23,924.48 per year

**Benefits**:

- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Paid volunteer time

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- How do you plan to travel to and from work each day?
- How long will your commute time be?
- What are your hobbies and interests?

**Education**:

- GCSE or equivalent (required)

Work Location: In person

Reference ID: CFS Services