Workshop Controller

7 days ago

Blackburn, United Kingdom Marshall Motor Group Full time

**Workshop Controller**: Job description **Represent a leading Automotive brand whilst working for Automotive Management "Dealer Group of the Year" 2021** **“Marshall Motor Group have recently been named Employer of the Year at the 2021 Motor Trader Awards, the 2nd year in row we’ve been recognised in this way”** **The Company** - Marshall Motor Group is a multi-award winning company with strong values that put our people and customers at the heart of everything we do. Recently being recognised by the Great Place to Work Institute as one of the UK’s Best Large Workplaces, we have approximately 4,000 colleagues and a turnover of over £2billion; we are still growing Benefits available to our colleagues in addition to generous salary packages include: - Colleague discounts on new and used vehicles, parts and servicing - Additional Holiday Days added for length of Service - Training and continual Self Development - MAVTA reward and recognition awards - Free Eye Care Vouchers - Up to £2000 Colleague Referral Bonus - Marshall Rewards discount shopping portal - Life assurance at no cost to you **The Role** - We are seeking a Workshop Controller at Marshall Motor Group’s Mercedes Benz dealership in Blackburn. This role will see you lead day to day operations for our busy service operation, supervising and motivating a team of technicians. Reporting to our Service Manager, this role is offered on a full time, permanent basis offering an extremely competitive salary and a generous bonus scheme. **What are the key accountabilities?** - Lead, manage and motivate a team of qualified and apprentice technicians - Allocate work orders to technicians, and manage technician clocking on/off, and rostering - Ensure workshop operations meet brand standards for quality by conducting regular quality checks on completed works - Drive service profitability by ensuring maximum time save and upsell - Manage and update workshop technical solutions including eVHC and service booking database - Provide outstanding customer service to service customers both face to face and by phone - Assist and work closely with the Service Advisor team as required **Do I need experience?** - To be successful in this role, you will have experience as a Workshop Controller, Technician or Service Advisory background ideally from a franchised dealership (brand experience flexible). You will also have intermediate IT skills, ideally with experience in administrating eVHC software. In addition to your previous experience, we are seeking individual who display the following attributes: - Strong leadership skills with the ability to lead and motivate a team - A professional and calm approach with strong customer service skills - Strong problem solving skills, with the ability to foresee potential barriers - A commitment to the Marshall Values of People, Customers, Integrity and Innovation

  • Workshop Controller

    5 days ago

    Blackburn, United Kingdom The Solution Auto Full time

    **Workshop Controller - Blackburn** Basic - £28,800 OTE - £33,500 - Working hours on a rota - 6:30am - 3.00pm rotation weekly or 10:00am - 6.30pm - Head count of techs 23 total including night shift with an individual team of 7 - 8 techs to look after **Main Duties** - Receiving vehicles from customers in a friendly and professional manner. -...

  • Workshop Controller

    1 week ago

    Blackburn, United Kingdom Stoneacre Full time

    **About the role** We are excited to be recruiting for a Workshop Controller. This is an unrivalled opportunity to join one of the UK’s fastest growing motor groups. As a Workshop Controller, you will be responsible for managing the process of optimising workshop resources to meet agreed departmental budgets. Representing a variety of manufacturers and...

  • Service Controller

    2 weeks ago

    Blackburn, United Kingdom Autoskills UK Full time

    Service Controller Do you have the right skills, experience and 'be the best' attitude to join our team? We are looking for a hard working and enthusiastic individual with previous experience in a similar automotive role. You must be prepared to go above and beyond for a customer in a quick paced environment The main duties will include: - Supervising...

  • Senior Enterprise Risk Analyst

    2 weeks ago

    Blackburn, United Kingdom AJ Bell Full time

    Job DescriptionThis role sits at the heart of AJ Bell’s Risk Team, supporting the delivery of an effective enterprise risk management framework. You will work closely with the Enterprise Risk Manager and take the lead on a wide range of business as usual risk activities. These include organising risk workshops and forums, reviewing risk events, preparing...

  • Technical Assistant

    2 weeks ago

    Blackburn, United Kingdom Pets Choice Full time

    Reporting into the Head of Technical the Technical Assistant will be responsible for a broad range of duties to ensure our products meet all technical standards and comply with all regulations in order for our products to be fit for consumers. Duties include: - Complete raw material, packaging and factory specifications - Artwork approvals, pack copies,...

  • Panel Beater

    2 weeks ago

    Blackburn, United Kingdom Auto Skills UK Full time

    PANEL BEATER Bonus - £300 Monthly Basic Salary - £25,000 - £37,000 Working Hours - 8am - 5pm - Mon - Fri Location - Blackburn Talented and efficient Panel Beater to join this leading team. You will be repairing damaged vehicles in line with the manufacturers' specifications within a state-of-the-art Bodyshop, utilising modern equipment and...

  • Service Administrator

    2 days ago

    Blackburn, United Kingdom Swansway Group Full time

    As a Service Administrator for Swansway you’ll be reporting into the Aftersales Manager you will be responsible for the service related administration. Working closely with the Workshop Controller, Warranty Administrator and Service Advisors you will provide support to ensure the customer journey is as seamless as possible. Day to day, you will be present...

  • Car Sales Executive

    5 days ago

    Blackburn, United Kingdom The Solution Auto Full time

    **Car Sales Executive - Blackburn** Vacancy - Sales Executive (Prestige) Basic - £14k - 20k OTE - £45k - 50k 1st year salary guarantee of £25,000 Car Sales Executive Working Hours Monday - Friday - 8.30am - 6.00pm Sat - 9.00am - 5.00pm Sun - 10.30am - 4.30pm 1 in 3 weekends off Company car (no fuel) - Working as part of the sales team as a Car...

  • Senior Service Advisor

    2 days ago

    Blackburn, United Kingdom Audi Full time

    **The Opportunity**: As a Senior Service Advisor for Swansway you’ll be reporting into the Aftersales Manager. You'll be responsible for the service and aftersales care of our customers. Our service area is busy and we have loyal customers who expect only the highest level of customer service. You will lead the front of house Service Advisor team and offer...

  • Sales Administrator

    4 days ago

    Blackburn, United Kingdom The Solution Auto Full time

    **Sales Administrator - Blackburn** Basic - 24k - 26k DOE Mon - Fri - 9.00am - 5.00pm (can be flexible on these hours) Our client is a well well established very busy prestige main dealership who are looking to recruit an experienced Sales Administrator to join their existing team, you will play a vital part in the sales departments daily activity. The...