Workshop Controller

1 week ago

Blackburn, United Kingdom Stoneacre Full time

**About the role** We are excited to be recruiting for a Workshop Controller. This is an unrivalled opportunity to join one of the UK’s fastest growing motor groups. As a Workshop Controller, you will be responsible for managing the process of optimising workshop resources to meet agreed departmental budgets. Representing a variety of manufacturers and handling a diverse range of vehicles and models, you will take great pride in your work, helping us to deliver exceptional customer experiences and setting an unrivalled standard for the industry, all whilst contributing towards making Stoneacre the** Number One **Motor Group**.** **Do we have your interest ?** Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you? - Industry leading competitive salary - Bonus Scheme - A range of training and development programmes - Industry leading career progression opportunities - Contributory workplace pension scheme - Uniform provided - Long service reward - Customer introduced reward - Employee discounts - Access to discounts on retailers, restaurants, holidays and much more - Wellness programme - Free parking **An average day as a Workshop Assistant** - Managing a safe workshop environment in accordance with HSO requirements. - Planning the distribution of work amongst the team taking into account individual skill levels. - Analyse and manage the effective use of workshop resources and monitor individual and workshop efficiencies to ensure the companies targets and KPi’s are met. - Manage liaison between workshop and service reception on customer vehicle progress. - Supporting the Service Manager in day-to-day duties. - Carry out quality control in the workshop. - Offering exceptional customer service, including maintaining customer relationships - Taking care of any customer issues or complaints professionally and in a timely manner. **About you** - You will have excellent communication and organisational skills. - You will thrive working in a challenging yet rewarding environment with the ability to work well under pressure. - You will have the ability to effectively manage a team. - You will be consumer and market focused. - You will be business and commercially driven with demonstrable expertise in the automotive sector. - You will demonstrate brand alignment. - Hold a full UK driving licence. - We want you to love what you do - The rest will come naturally. - “Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves."_ The Company Originally founded in 1994, Stoneacre is a family-owned business that has progressively grown to become one of the UK’s fastest-growing and most successful car dealer groups. We operate from 64 locations across England and Wales, have 137 franchise sales points representing 27 manufacturers. Specialising in the sale of new and used cars, as well as commercial vehicles, the group also offers servicing, parts and bodyshop facilities. We currently have over 2,750 dedicated members of the Stoneacre team who share our dedication and passion to provide complete customer satisfaction. We are committed to developing our people, as we know it’s the best investment we can make.

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