Scheduler - Property Services / Construction - 30k

5 days ago

Magherafelt, United Kingdom VANRATH Full time

VANRATH are thrilled to be assisting a leading Construction company with the recruitment of a **Scheduler**/**Planner**. Fantastic company to work in, one of the best company cultures in NI and opportunities for progression.

Shifts are held over **Monday to Friday**. No weekend working. **Permanent** position.

This role will be based at the company's **(Magherafelt / Castledawson)** office...

**Salary**

£26,000 - £29,000 + other Fantastic Additional Benefits (Top Company) & Progression Opportunities.

Our client is a well-respected Property Services Contractor that have been operating for approximately 50 years. They specialise in property alterations and modifications, damage restoration and maintenance projects. They work with Social and Private Housing clients, Property Management Companies, Care Homes, Schools, Councils and Commercial Buildings.

**Overview of Role**:
Responsible for the planning and scheduling of job orders, ensuring efficiency and cost-effectiveness whilst providing a first-class service to our customers. This role will require teamwork and close liaison with all stakeholders in the business and assist daily in managing targets and workflows effectively.

**Key Responsibilities**:

- Be the initial point of contact for tenants for urgent, routine and adaption works
- Scheduling customer appointments and creating events
- Notifying customers on planned arrival of workers
- Assigning jobs to relevant trade/department within the required job category via computer communication whilst considering cost, customer service and resource availability
- Raising survey events on new COTs, Adaptions and Response jobs
- Monitoring progress of all jobs to ensure all scheduled works are completed and PDAs completed correctly
- Liaise with administration team, supervisor and management to answer queries and review works in progress
- Liaise daily with client district maintenance officers/administrators
- Monitoring of required completion dates, ensuring they are meet, or extension requested were required
- Dealing with queries and complaint resolution
- Maintaining standards and processes to reach KPI targets.
- Support other planning areas when required as part of a cross-functional team environment
- Prioritise customer orders by due date to support the company in meeting target deadline KPI
- Escalate issues promptly to management and help resolve problems in a timely fashion
- To perform the job in accordance with the company’s policies and procedures, especially the Equal Opportunities and Dignity at Work Policy

**The Ideal Person**
- Previous experience of scheduling/ logistics
- Excellent communication skills with the ability to manage client relationships
- Strong planning and organisation skills.
- Ability to work on own initiative and as part of a cross functional team
- INDJG_

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£30,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: ASRPPSD2AR-VRATH

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