Uk Security Vetting Clearance Officer

**Details**:
**Reference number**:

- 227382**Salary**:

- £32,000 - £35,794**Grade**:

- Higher Executive Officer**Contract type**:

- Permanent**Business area**:

- CO - Government Security Group - Transformation**Type of role**:

- Administration / Corporate Support
- Contact Centre
- Operational Delivery
- Risk Management
- Other**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of posts**:

- 15Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- GlasgowAbout the job

**Summary**:
UK Security Vetting is going through a really exciting period of modernisation where we are starting to digitise more of what we do and trial different ways of working. To enable this, we have set up a Model Office, which is our opportunity to devise the way we work in the future. The Model Office knits together the people, process, and technology components to allow us to work smarter and more efficiently whilst still ensuring a quality product is delivered.

We are seeking individuals with a wide range of skills and experience to enhance our organisation and assist in implementing new ways of working to make us more efficient and effective. You will join a new team where you will prototype new processes and give us feedback and suggestions on where improvements can be made. You may also assist in the continuous improvement of existing processes. You will however have the support of existing staff within UKSV as we move through an exciting period of change and vetting transformation. You will be at the forefront of this change, helping to challenge and shape the way we conduct vetting interviews. Clearance interviews are undertaken with individuals at all levels across Government, for example, the Foreign Office, Home Office, Police Forces, Defence Industry, and private sector so you must be at ease talking to people from all walks of life.

**Job description**:
As a Clearance Officer, your key duties will include:

- Engage with our applicants, conducting targeted interviews/ assessments online via video calls in your area of expertise
- Utilising your personal skills and experience to set a safe environment for applicants to feel at ease
- Effectively listen and assess sensitive information shared at interview, showing empathy and understanding of difficult conversations without being judgemental
- Produce high quality reports, making informed decisions and recommendations as to suitability of an individual holding security clearance, taking into account any risk factors identified
- Using your knowledge and experience to help devise new processes and challenge how we do things
- Play an active role within the wider team to support colleagues of all grades across the business to achieve common goals.

**Responsibilities**:
As the Model Office progresses we want people who are keen to embrace change, who are assertive and willing to challenge how we do things. These skills will follow through into the interviews being undertaken, whereby you show empathy, are self confident and have fantastic relationship building skills. The ability to converse and communicate clearly with a wide range of people is crucial.

Our people make us who we are and we pride ourselves on being a diverse and inclusive organisation, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers and applicants. So, we are looking for people with lots of different skills and experience and people who are open to change and quick to learn. People who are enthusiastic, positive and collaborative.

We don’t expect you to hit the ground running. Our comprehensive training programme will give you everything you’ll need to become a well-rounded Specialist Clearance Officer. And this programme is just the first stage of a wider career path within Government Security, so this is more than a job, it could be the start of a whole new career. You may have a background in areas like (but not limited to) Psychology, Travel, Social Work, Finance, HR or Teaching, and if a role that sits at the heart of National Security is a career path you are interested in, we encourage you to apply.

As a Clearance Officer - we are looking for people that have the following experience and skills:

- Experience of working in a professional area requiring empathy and analysis of complex factors e.g. Psychology, Social Work, HR, Finance, Teaching etc.
- Experience of working in a customer facing work environment
- Experience of managing difficult conversations
- Excellent verbal and written communication skills with the ability to communicate complex information in a clear and concise manner
- The ability to work with a range of data points to identify key issues and areas of risk
- Proficient use of IT including Microsoft Office or equivalent

**Behaviours**:
We'll assess you against these b