Service & Maintenance Accounts Administrator

**Description**:
The opportunity has arisen to join Alternative Heat’s Service and Maintenance Administration Team. We are a leading provider of biomass boiler systems and have a strong service and maintenance team comprised of field based service and maintenance engineers and our office based team covering our biomass operation and maintenance contracts throughout the UK. We have a strong and long established client base consisting of Council Bodies, Housing Associations, Health Care Trusts and other commercial clientele. We have a vacancy within our head office team for an Accounts Administrator to assist with the processes involved in delivering our clients contracts.

The Service and Maintenance Accounts Administrator will assist with the daily operational requirements of the existing head office team. The role will consist of working with the Service & Maintenance manager to deliver the administrative requirements of a number of currently held client contracts. This will involve collation of engineers completed documentation and processing through to next stage whether that be quotation of further works or processing through to invoice. The applicant will be required to check engineers submissions, file purchase orders and ensure they are quoted on invoices. Familiarise themselves with the workings of a number of different contracts and their individual rates and requirements. There will be aspects of reporting and client liaison. The applicant must be comfortable working in a busy, vibrant and fast moving office atmosphere.

**Job Title** | Service & Maintenance Accounts Administrator
**Location** | Head Quarters - Banbridge, Co Down
**Hours** | 38 Hours. 8.00am to 5.00pm Monday to Thursday, 8.00am to 3.00pm Friday
**Salary** | Competitive depending on experience
**Responsible to** | Service & Maintenance Manager

**Key Responsibilities**:

- Review Engineers Job Cards to identify remedial works.
- Generate Quotations from completed Job cards and issue to clients.
- Convert approved Quotations approved Sales Orders and issue to engineers.
- Convert completed Saler Orders to Invoices and issue to clients.
- Work with S&M manager to schedule planned remedial and reactive works.
- Generate weekly & monthly accounts based reports.
- General administrative duties.
- Any other duties deemed necessary by Management.

**Skills, Knowledge and Expertise**:
**Essential Criteria**
- Previous experience in a relevant job role
- Computer literate and proficient in the use of Excel
- Good customer relations skills and telephone manor
- Proficient in the use of Microsoft Office & Outlook
- Logical and sensible approach to daily tasks
- Ability to work to deadlines and cope with a varied portfolio of work
- Good interpersonal Skills
- The ability to process a large volume of information timely and accurately

**Desirable Criteria**
- Flexible and practical approach to daily tasks
- Experience in Power Bi Software
- Ability to cope with the reactive nature of the role

**Benefits**:

- Full in-house training and career development opportunities.
- Competitive pension scheme.
- Life assurance scheme.
- Health cash plan.
- Full access to smart wellbeing platform.
- Annual flu vaccine
- Free annual health check during working hours.
- Annual leave increasing in line with length of service.
- Lavish Long service awards
- Generously funded social events organised for all employees throughout the year via our Social and Wellbeing committee.
- Electric vehicle charging ports
- Full access to car emergency kit.
- Annual Christmas raffle
- Yearly allowance for AH Branded clothing merchandise
- Secure, free onsite parking.
- Dedicated departmental budget allocated annually for team building events during working hours
- Free Barista Style Coffee, Hot Chocolate, Tea, and Fruit provided daily.
- Friendly and supportive working environment in state-of-the-art facilities.

**About Alternative Heat**:
With over 17 years of experience within the Commercial Offsite Fabrication industry, Alternative Heat have established themselves as a market leader in this sector.
Located centrally between Dublin and Belfast our 8.5 acre Head Office and feabrication facilities, which are fully equipped with overhead cranes and 8,000m² of workshop floor area, provide an ideal factory construction environment which is reflected in the high quality solutions we offer.
We employ a strong team of design engineers, CAD technicians, contracts managers and skilled trades personnel who utilise their vast industry experience to assist in the design, fabrication and delivery of our bespoke MEP solutions, which we supply throughout the UK and Ireland.