Front Office Staff

2 weeks ago

Walkden, United Kingdom ERMORSIORE Full time

**Job Title**: Front Office Staff

**Company**: ERMORSIORE

**Location**: Manchester

ERMORSIORE, a leading company in Manchester, is looking for proactive and customer-focused individuals to join our team as Front Office Staff. In this role, you will be responsible for providing exceptional customer service and administrative support at the front desk.

**Key Responsibilities**:

- **Customer Service**: Greet and assist visitors in a courteous and professional manner.
- **Phone Management**: Answer and direct incoming calls promptly and accurately.
- **Appointment Scheduling**: Coordinate and schedule appointments, meetings, and conference rooms.
- **Administrative Support**: Perform general office duties such as data entry, filing, and maintaining records.
- **Mail Handling**: Receive, sort, and distribute mail and packages.
- **Communication**: Respond to inquiries and provide information to clients and staff.
- **Office Maintenance**: Ensure the front desk area is tidy and presentable, with all necessary stationery and materials stocked.
- **Team Support**: Assist other departments with administrative tasks as needed.

**Qualifications**:

- Previous experience in a front office, receptionist, or customer service role is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask and prioritize tasks effectively.
- Professional demeanor and customer-focused attitude.
- High school diploma or equivalent; additional certification in Office Administration is a plus.

**What We Offer**:

- Competitive salary and benefits package.
- Opportunities for career growth and development.
- Supportive and collaborative work environment.
- Comprehensive training programs.

**Job Types**: Full-time, Permanent

Pay: £12.00-£13.50 per hour

**Benefits**:

- Company pension
- Employee discount
- Paid volunteer time
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Walkden, M28 3JE: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

- United Kingdom (preferred)

Work Location: In person

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