Digital Content Developer

**Digital Content Developer**

You will work closely with our team of designers, developers, and other content creators to ensure that our digital presence is professional, user-friendly, and engaging.

We’re only looking for the best people to join our tight-knit team and contribute to its success. Strategically important and central to the success of the business, this unique role is varied and offers plenty of opportunity for personal development and achievement.

We can promise you a hardworking and lively environment which will equip you with skills that could be used across many areas of the business. You can expect to be part of a collegial and supportive team, with a strong emphasis on knowledge-sharing, continuous learning, mutual respect, and personal development. We will ask a lot of you, and in return, opportunities for advancement in our company are available for those who put in the effort. We value our people and love to watch them develop and advance in their careers with us.

When we offer you a post, we will help and support you in your work, but be prepared to learn through doing the role as much as undergoing formal training. These posts are for applicants with confidence and initiative as well as the maturity required to take responsibility and make decisions.

**Key Responsibilities**:

- Develop and maintain the Castle Water website, ensuring that it is up-to-date, user-friendly, and optimised for search engines.
- Work with the design team to implement new features and functionality on the website, including the integration of chatbots, forms, and other interactive elements.
- Manage and curate the content on the Castle Water website, ensuring that it is accurate, relevant, and engaging for our customers.
- Develop and maintain a content calendar to ensure that all digital content is relevant, timely, and engaging.
- Work with the sales and customer service teams to understand customer needs and create content that resonates with our target audience.
- Monitor and analyse the performance of digital content and use data insights to inform content strategy.
- Ensure that all digital assets adhere to Castle Water's branding guidelines and are consistent across all platforms.

**Skills & Experience**:

- Bachelor's degree in Marketing, Communications, Computer Science, Web Development, or a related field (or equivalent).
- Experience with HTML, CSS, JavaScript, and other web development technologies.
- Familiarity with content management systems (CMS) such as WordPress or Drupal.
- Experience with chatbots, web portals, and other digital projects.
- Knowledge of SEO best practices and experience with web analytics tools such as Google Analytics.
- Experience in a B2B customer service environment and good copywriting skills.
- Strong attention to detail and ability to work independently.
- Excellent communication and collaboration skills.
- Ability to prioritise and manage multiple tasks and projects.

This is a permanent opportunity with an immediate start date. Salary range £30000 - £40000 per annum (DOE). We offer
- No shift work, Monday - Friday 9-5
- Hybrid working Office/Home (where employees prefer to be in the office full-time that can also be accommodated)
- Direct transport links from Perth/Dundee located within a 2-minute walk from the office
- Free parking also available within a 2-minute walk from the office
- The organisation offers progression opportunities and will up-skill you to offer you the best career path possible
- 28 days annual holiday and company sick pay scheme
- Excellent pension and life insurance policies

**About the Company**

Castle Water is one of the fastest growing and most successful companies in the utilities sector. Our customers include some of the largest companies and public sector bodies in the UK

Castle Water aims to deliver the best customer service in the sector. Creating positive interactions in the workplace and between our employees and our customers will help ensure our company continues to draw new and retain existing customers. Not only have we recently achieved our 15,000th 5* Trust Pilot review, but we are also winners of the recent Customer Service Excellence Award for the Perthshire Chamber of Commerce Business Star Awards.

Castle Water has a track record of providing excellent customer service, and of developing innovative approaches to utility supply. We have more 5* reviews on Trustpilot than all other water retailers combined. We pride ourselves on being transparent and treating customers fairly.

Our head office is based in Blairgowrie, Perthshire, within easy commuting distance of both Perth and Dundee. We are embedded in the local community and participate in many local events and activities.

**Job Types**: Full-time, Permanent, Temporary contract
Contract length: 12 months

**Salary**: £30,000.00-£40,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Life insurance
- On-site parking
- Sick pay