Council Customer Service Advisor
2 weeks ago
This is currently a 3 month contract with an opportunity for extension.
**The Role**
- To undertake any other temporary responsibilities aligned with the overall purpose and grade of the role.
- Understanding and ability to follow guidelines that ensures compliance with Health and Safety at Work, Data Protection and other statutory requirements.
- To take a customer focused approach with all enquires and make a positive impression on every customer.
- To work flexibly and effectively as part of a team.
- To actively promote channel shift and help CS reducing cost to serve whilst improving levels of Customer
**Required**
- A commitment to operate in a customer focused environment
- Ability to communicate effectively with a wide range of people
- Ability to meet targets, deadlines and arrange own workload
- Ability to perform solo tasks and as part of a team
- Must be self motivated, trustworthy and reliable.
**Job Type**
Temporary - 3 Month
36 hours per week, Monday to Friday, 9-5
No weekends
£11.64 per hour Ltd
*Service Care Solutions also offer a referral fee of £250 for anyone you may know. Once they are placed and complete their probationary period you receive a £250 bonus*
Working with Service Care Solutions offers you a number of benefits including:
- A specialist consultant within an experienced and dedicated recruitment team.
- Excellent rates of pay.
- An extensive range of vacancies available throughout the UK
- Payroll service twice a week
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