Sales Administrator

2 weeks ago

Newcastle upon Tyne, United Kingdom ABCA Systems Ltd Full time

**Why ABCA?**

Here at ABCA Systems Ltd, we strive to be the very best at what we do, both in the eyes of our customers and our colleagues. We believe close working relationships are the key to success and satisfaction. We are a team, we believe in one another and support one another as we work together towards a common goal. We believe investing in our employees is fundamental to success and growth. You will discover new opportunities, take ownership of important initiatives, learn at a fast pace and become part of the ABCA family.

**Job purpose**

If ABCA sounds like the right place for you, we would love you to join our team within the Sales Department. You will provide assistance with day to day activities of sales department to increase revenue and ensure customer satisfaction.

**Duties and responsibilities**
- Log and assign enquiries
- General administration
- Chase existing quotations to close out all leads
- Produce reports for clients
- Deliver a high level of service to external and internal customers
- Assist in the preparation and creation of documentation for bid submissions
- Assist the Internal & External Account Managers to ensure customer satisfaction
- Assist in other areas of the business to satisfy peaks in demand
- Other reasonable requests in line with the needs of the Department and the business

**Qualifications and Experience**
- Essential
- Excellent customer service skills and organisation skills
- Excellent written and verbal communications skills
- The ability to manage and prioritise a large workload to ensure all deadlines are metAble to thrive in a fast paced, busy environment
- Ambition to succeed and grow in line with the business
- Use of Microsoft Office Word and Excel, and outlook

**Desirable**
- Previous experience in a customer facing and / or administrative role
- Experience using CRM’s ideally CASH for Windows knowledge

**Personal Attributes**
- Organisation
- Time Management
- Interpersonal skill
- Customer Focus
- Using own initiative
- Being proactive
- Great at working as part of a team

**Company Benefits**
- 23 day’s holiday excluding bank holidays, with the ability to increase up to 25 days.
- Employee Assistance Programme with 24/7 telephone helpline and online support
- 8 face-to-face counselling sessions, including CBT
- 24/7 access to an online GP service
- Cash plan scheme on your everyday health and well-being including; optical, dental, physiotherapy, health screening, hospital admission and much more.
- Personal Accident Cover
- Employee discount platform including cinema tickets, holiday packages, car insurance and more.

**Other Information**

This a permanent role we are offering based in our Newcastle office. You will receive 23 day’s holiday pro-rated excluding bank holidays, with the ability to increase up to 25 days upon 2 years’ service for your recognised continued commitment. The rate of pay we are offering is wage is £21,673.60 - £25,000.00 depending on experience, per annum based on a 40-hour week

**Application information**

If you would like to apply, external applicants should submit their CV’s via indeed. If you are a current employee of ABCA Systems, you should complete ASLGN157 Internal Application Form via the staff intranet.

This vacancy will close on 30 September 2024.

**Job Types**: Full-time, Permanent

Pay: £21,673.00-£25,000.00 per year

**Benefits**:

- Employee discount
- Health & wellbeing programme
- Referral programme

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Work Location: In person

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