Repairs Administrator

6 days ago

London, United Kingdom MNM Property Services Full time

**This is a wonderful opportunity to work for a well-established maintenance company working within social housing sector.**

Our client is looking for an experienced Repairs Administrator to join our team in the E4 area.

**Your new role**

Joining our team as a Repairs Administrator, you will be carrying out varied administration duties including:

- Using company systems to process orders adequately in order to invoice clients
- Updating system with all interactions with residents
- Processing supervisory or trade reports to determine action required to resolve repairs
- Resolution of minor complaints at call level
- Maintain logs and monitor variation request
- Scanning and copying of files as required for contract delivery
- Dealing with queries from residents, changing appointments
- Logging current jobs onto our job management system/database
- Working with Supervisors and trades people to organise and schedule work
- Updating and changing information as the job changes
- Keeping all activity logged and up-to-date in an accurate manner
- Liaising with staff at customer sites keeping them up-to-date with progress information

**Essential Skills**:**Our ideal Repairs Administrator**
- Proven experience in administration within a repairs environment
- Knowledge of NHF Schedule of Rates (SOR) is required
- Excellent communication skills at all levels, both written and verbal
- Exceptional customer service
- High level of IT skills, including knowledge and experience using Microsoft Word, Excel and PowerPoint
- Excellent organisation skills and the ability to meet tight deadlines
- Be a strong team player

**About Company**:**What we offer**:
In return for your hard work as our Repairs Administrator, you will be offered:

- Full time position
- **Salary dependant on experience**:

- Immediate start

**If you have the skills and experience to excel as an **Repairs Administrator, click apply**

**Essential Requirements**:**
Our ideal Repairs Administrator**
- Proven experience in administration within a repairs environment
- Knowledge of NHF Schedule of Rates (SOR) is required
- Excellent communication skills at all levels, both written and verbal
- Exceptional customer service
- High level of IT skills, including knowledge and experience using Microsoft Word, Excel and PowerPoint
- Excellent organisation skills and the ability to meet tight deadlines
- Be a strong team player

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