Café Supervisor
2 weeks ago
Are you passionate about delivering exceptional service in a dynamic and vibrant environment? Join our café team at Rose Court, situated on London's iconic South Bank, and become a key player in the success of Green & Fortune Cafés - renowned for its sustainable and innovative approach to fresh food and specialty coffee
**RESPONSIBILITIES**:
- Assist in overseeing daily operations, ensuring efficient service and maintaining high standards of quality in the café.
- Supervise and motivate team members, promoting a collaborative work environment and encouraging staff training and development.
- Assist with inventory management, coordinating with suppliers to maintain stock levels of fresh ingredients and specialty coffee products.
- Ensure compliance with health and safety regulations through regular monitoring and inspections.
- Address customer inquiries and concerns promptly, striving to provide exceptional customer service.
- Train new staff on café procedures, service standards, and product knowledge to enhance overall team performance.
**REQUIREMENTS**:
- Previous experience as a Café Supervisor
- A passion for delivering outstanding customer service.
- Ability to work in a fast-paced and dynamic environment.
- Strong communication and interpersonal skills.
- Enthusiasm for learning and adapting to new tasks.
**WHAT DO WE OFFER IN RETURN?**
- Company Sick Pay
- 50% discount in our restaurant and 25% off at our cafes
- Holidays increase with length of service
- Loyalty bonuses in line with the length of service.
- One paid day off each year to get involved in any community or charity volunteering activity of your choice, as we believe in the power of giving back
- Retail, Grocery and Gym Discounts
- Cycle to Work Scheme
- Refer your friend scheme
- Learning and Development Portal and further education with apprenticeship programs
- G&F Support Scheme
- WeCare: 24/7 online GP, mental health support, Financial and legal wellbeing, get fit programmes, and many more for you and your family members
- Hospitality Action - Access to a confidential Employee Assistance Programme (EAP)
**A LITTLE BIT ABOUT US**
Since launching in 2008, Green & Fortune has established itself as an award-winning independent hospitality company operating across both retail and events. We operate in four iconic London venues that consist of Kings Place in Kings Cross, Sea Containers and Rose Court on South Bank and Central Hall in Westminster. This September 2024, we’re thrilled to unveil our fifth venue in SouthBank in September 2024 - One SouthBank Bridge. Hospitality is in our blood, and we truly care about our people. Hence, we aim to bring in people who care and are committed to making our customers happy. What's the next step? Just apply We are eager to hear from you.
- If this position seems suitable for you, do not hesitate to get in touch to receive the _**_full job specification for the role_**_. _
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