Café Supervisor

6 days ago

London, United Kingdom London Wildlife Trust Full time

**Café Supervisor**

**Salary**:£15.72 per hour

**We also offer**:
**25 days annual leave (plus bank holidays) and a discretionary Christmas closure
Benefits platform with discounts on retail, dining and days out
Salary sacrifice schemes for gym, bicycles and nursery/childcare
Access to a free Employee Assistance Scheme to support you inside and outside of work
Enhanced maternity and paternity pay

**Location**: Woodberry Wetlands, Walthamstow Wetlands, Camley Street Natural Park (and other sites as required)

**Role & Responsibilities**

As our Café Supervisor, you’ll support the Cafe Operations Manager with the day-to-day management of the Cafés, whilst leading a small team and working closely with our Catering & Events Duty Managers to deliver our day-time Catering requirements. This is a great opportunity for a Team Leader or Supervisor wanting to take their first steps towards management. Training to take on more responsibilities and skills will be both provided and encouraged.

Responsibilities will include:

- Managing the day-to-day operations of the café, taking on Café Assistant responsibilities as required
- To lead, train and support with development of the Café Assistants
- To ensure correct setup and food preparations are completed each day
- To manage ordering and complete stocktakes, taking ownership of stock rotation
- To work alongside the Events team to deliver and coordinate hospitality
- To ensure an excellent visitor experience within a supportive team, including support with site operations
- Logging of all food hygiene paperwork including daily checklists and records, and potentially being the first point of contact for Environmental health officers
- To report any maintenance issues and logging with the appropriate lead
- To support the Cafe Operations Manager with staffing rotas, flagging ad-hoc absences or staffing issues
- To help maintain the site’s high level of customer service and online reviews
- To work with the Cafe Operations Manager to develop new menu ideas
- Site key holder & first aider (including opening/closing site)
- Please see job description for full responsibilities and person specification._

**Our ideal Café Supervisor**

- Proven experience in a Café or Catering role at Team Leader level or above
- Operational knowledge of ordering and stock rotation
- Skilled Barista with experience in a fast-paced environment
- Demonstrable knowledge of food hygiene & health and safety legislation
- Ability to use initiative and manage projects simultaneously

**Closing Date**: 9am 2nd January 2026**

**Does this sound like you? We’d love to hear from you

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