Lead Systems Administrator

**Details**:
**Reference number**:

- 409044

**Salary**:

- £47,243
- A Civil Service Pension with an employer contribution of 28.97%

GBP

**Job grade**:

- Senior Executive Officer
- B1

**Contract type**:

- Permanent

**Business area**:

- UKHO - Technology

**Type of role**:

- Information Technology

**Working pattern**:

- Flexible working, Full-time

**Number of jobs available**:

- 1

**Contents**:

- Location
- About the job
- Benefits
- Things you need to know

**Location**:

- Taunton, Somerset, South West

**About the job**:
**Job summary**:
**Lead Systems Administrator (infrastructure)**

Are you a highly experienced systems administrator with a solid background within technical engineering systems? If so we would love to hear from you.

We are recruiting for a Lead Systems Administrator to join our technology division in Taunton, Somerset.

This is an exciting career opportunity for you to join our growing Technical Systems team, where you will play a pivotal role in the delivery and support of business-critical IT services and will provide guidance to software engineering teams on infrastructure and security architecture.

You will work as part of the Technical Systems team and will have the opportunity to develop your skills and knowledge both through formal training and other development opportunities.

In return, you will receive competitive salary, a superb benefits programme including; 26 days holiday, on-site gym, restaurant and nursery, modern state of the art offices, flexible working, free parking, a range of lifestyle benefits and superb contributary pension scheme.

We empower our people to innovate and collaborate. We will value your contributions, encourage you to learn and grow your skills and provide you with regular development opportunities.

We are a leading centre for hydrography, providing marine geospatial data to inform maritime and defence decisions. We work with a wide range of data suppliers and partners to support safe and secure navigation of the seas and marine development around the UK and worldwide.

**Job description**:
**On a daily basis you will;**
- Lead and coordinate with other support teams and external third parties with the troubleshooting and resolution of complex problems related to issues on the technical systems platforms.
- You will use system administration tools to investigate, diagnose and resolve complex and/or high-risk problems to maintain service level agreement levels, referring to users, other staff, the Service Desk and external suppliers as necessary to ensure availability of critical internal and customer safety systems.
- Solve and analyse consistent problems, evaluating options, prioritise and providing long term pro-active fixes
- Ensure the operational health of the technical systems environment, including security, availability, maintenance, performance, interoperability and reliability
- Engage with key business stakeholders to gather, review and understand business needs and propose a technology solution that addresses the associated requirements
- Lead support and system administration tasks for Technical Systems environments including MS Hyper-V, MS Windows Server 2016/2019 and above, NetApp storage, MS Exchange/Office 365 hybrid mail, MS Enterprise server components such as File services, Active Directory, SCCM, DHCP, Fail over cluster manager etc
- Create and maintain detailed documentation of technical systems processes and procedures
- Develop and maintain technology roadmaps to ensure solutions remain leading edge in terms of functionality, security, performance and availability.

**Person specification**:

- Experience using system administration tools to investigate, diagnose and resolve complex problems.
- Experience managing container environments such as Kubernetes in a cloud or on prem environment.
- Experience configuring and maintaining MS Hyper-V, MS Windows Server 2016/2019 and above,
- Experience maintaining enterprise storage platforms.
- Experience with could administration including 365 admin centre, MS Exchange/Office 365 hybrid mail.
- Experience maintaining physical Data centre environments
- Team oriented
- Ability to analyse technical problems and provide appropriate solutions
- Have excellent written and oral communication skills to produce reports and give presentations to senior leadership and large groups
- Excellent problem-solving skills
- Ability to work under mínimal direction

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Communicating and Influencing
- Changing and Improving
- Delivering at Pace
- Communicating and Influencing

**Benefits**:

- Alongside your salary of £47,243, UK Hydrographic Office contributes £13,686 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

At the UK Hydrographic Office, it's very important to us that our people feel valued.

We offer