Administrator

1 week ago


Taunton, United Kingdom Hireonline Full time

**Administrator - Taunton**
- £12.82 an hour
- Weekly pay
- Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos
- Online timesheets
- A dedicated consultant as an additional layer of support

**Hours**:

- Monday to Friday, 8:30 am - 4:30 pm

**The role of Administrator**:

- Answer phone and digital queries quickly and pass them on when needed
- Build trust fast, explain things clearly, and handle tough conversations with care
- Support customers through forms, documents, checks, and accessibility needs
- Send out statements, balance updates, and settlement letters on time
- Keep customer files up to date and maintain the internal system
- Assist with extra tasks and cover for colleagues when needed
- Suggest better ways of working, including using new tech like AI tools

**The ideal Administrator**:

- Strong communication skills, both written and verbal
- Attention to detail and accuracy in data entry
- Excellent customer care skills with a professional telephone manner
- A proactive attitude with the ability to multitask
- Previous experience in an administrative role would be advantageous
- Ability to work independently and as part of a team


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