Vehicle Damage Assessor

2 weeks ago


Kettering, United Kingdom Neo Cars Ltd Full time

Vehicle Damage Appraiser
Reports To: Bodyshop Supervisor

Position Overview:
This position involves conducting accurate damage evaluations and preparing repair estimates that align with insurer and client standards. The aim is to facilitate efficient vehicle repairs while maintaining acceptable profit margins. The appraiser will independently generate estimates for qualified personnel and supervise non-qualified technicians when needed.

Key Responsibilities:

- Quickly prepare both manual and digital repair estimates that meet insurer and customer expectations, ensuring high customer satisfaction.
- Manage parts procurement by verifying accuracy, completeness, and timely delivery; handle returns of incorrect or unnecessary parts. When applicable, assess whether parts are genuine, non-genuine, or second-hand, and label and document them accordingly.
- Keep thorough records of all estimates, including notes on work requiring prior approval. Ensure no repairs proceed without proper authorization, and document reasons for any estimates performed without approval.
- Once estimates are approved, coordinate with body shop staff to define repair scopes or communicate vehicle status updates (e.g., declaring a total loss) following insurance protocols.
- Comply with all relevant health and safety regulations in the working environment.

Technical Skills & Qualifications:
Technical requirements will be discussed and tailored with your manager or team leader based on your experience and skill level.

Additional Responsibilities:
Given the size and complexity of the facility, you may be assigned other reasonable tasks by senior management consistent with your abilities.

Compensation & Benefits:

- Salary up to £46,000 per year, including site bonus, depending on experience and qualifications.
- Minimum of 3 years’ relevant experience and ATA accreditation are required.
- Experience with Audatex and Autoflow software is advantageous.
- Working hours are 8:00 am to 5:00 pm, Monday to Friday, with a 30-minute lunch break.
- Competitive salary complemented by a team bonus scheme.
- 30 days of holiday entitlement, including public holidays, with additional days based on length of service.
- Pension scheme participation.
- Referral bonuses and incentive programs.
- Recognition awards for long service and employee achievements.
- Health cash plan for medical expenses.
- Access to retail discounts via a dedicated rewards platform.
- Cycle-to-work scheme.

Job Titles:
Vehicle Damage Assessor, Vehicle Estimator, Vehicle Inspector, VDA

Employment Type:
Full-time

Additional Compensation & Benefits:
Performance bonuses, incentive schemes, pension plan, free onsite parking, employee referral programs, and more.

Work Schedule:
Monday to Friday

Experience & Certification Requirements:

- At least 3 years of experience as a Vehicle Damage Assessor.
- ATA accreditation preferred.

**Location**:
On-site position

**Job Types**: Full-time, Permanent

Pay: £46,000.00 per year

Work Location: In person

Reference ID: Neo cars ltd



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