Administrative Assistant

**Funding/ Administration Assistant**

**Fletchers Solicitors Ltd have a fantastic opportunity for a Funding/ Administration Assistant to join our growing Accounts and Finance team**

**Location: Southport/ Hybrid**

If you are looking for a new role in a growing company that offers a great work life balance, fabulous benefits, and will support you and your goals, then this could be the role for you

This role is to be an integral member of the funding team dealing with a variety of stakeholders both inside and outside of the company. Providing exceptional client care to those at the start of their journey with Fletchers Solicitors to ensure they understand the funding process.

**Key Accountabilities**:

- Liaising with clients to gain consent to take out insurance policies
- Taking out and updating insurance policies throughout the life of the case
- Dealing with queries from lawyers
- Contacting third party insurers to conduct BTE checks
- Processing insurance claims and uploading disbursement vouchers
- Assisting the Funding Supervisor with reconciliations and any other ad hoc admin jobs as required
- Working collaboratively with the accounts team to ensure insurance claims are allocated correctly

**We are looking for someone who has the following skills**:

- Excellent customer service skills
- Ability to communicate effectively with stakeholders at all levels
- Strong attention to detail and accuracy
- Basic excel skills to be able to support management with reconciliations

**Desirable qualifications, skills and experience**:

- Working with a case management system
- Knowledge of SRA accounts rules
- Understanding of ATE and BTE insurance

**In return Fletchers can offer**:

- A competitive salary based on your experience.
- Pension scheme with tax-efficient salary sacrifice option.
- 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment.
- Medicash, offering cash back on Dental/ Medical care.
- Life insurance.
- Enhanced company sick pay scheme.
- Flexible, agile working environment with a positive work-life balance.
- Varied calendar of funded company social events.
- Monthly voucher awards.

**Our People**:
Our people are at the heart of everything we do We take pride in the results gained for our clients and go the extra mile to get justice.Fletchers are an employer of choice, rated a top 80 Law Firm by the Times. Our culture drives our employees to achieve the best, not only for the customers but for their own growth, development, and wellbeing.

**So much has happened in the last year at Fletchers**:

- We became Fletchers Group following several acquisitions - and have big plans for more growth.
- We offered legal colleagues more training contracts than ever before.
- Retained excellent rankings with both The Legal 500 and Chambers & Partners
- We opened a new office location in Leeds (alongside Southport and Manchester)
- We launched our first ever Associate and Partner programmes for senior lawyers.
- We launched the Fletchers Foundation charity to support injured people.

That’s just to name a few, check out our website for more:
**Job Types**: Full-time, Permanent

**Salary**: Up to £21,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Enhanced maternity leave
- Enhanced paternity leave
- Free fitness classes
- Gym membership
- Health & wellbeing programme
- Life insurance
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Southport: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: Hybrid remote in Southport

Reference ID: FIN040