Technical Administrator

3 days ago

WestonsuperMare, United Kingdom Wessex Water Full time

Do you have experience in delivering high-quality customer service? If so, we currently have an opportunity for you as a Technical Adminstarator.

**What you'll do**:

- Provide technical administrative support to the Senior Mechanical and DSEAR Manager.
- Be responsible for multiple business areas, including our regional workshop, Optimisation team and technical training facility.
- Raise orders and keep systems updated while assisting with customer correspondence and enquiries.
- Use our computer systems, Agresso and EMIR, as well as running reports in Excel.

**What you'll need**:
To succeed in this role, you will need five GCSEs at grade C or above, including English and maths.

You should be computer literate with the ability to work under pressure, prioritise workloads and meet target levels of service.

You will also need to be able to communicate at all levels with customers and framework suppliers.

Furthermore, you will need to be a highly organised individual with excellent attention to detail, and proven customer service experience.

This is a technical administration role, so experience and understanding in this field would be an advantage.

**What you'll receive**:

- Total pension contributions up to 20%.
- Career progression and professional development opportunities.
- 25 days' holiday rising to 28 with length of service.
- The opportunity to buy up to ten days' holiday and sell up to five every year.
- A healthcare package that allows you to claim back healthcare costs.
- Life assurance of up to eight times your salary.
- A new electric car in exchange for part of your gross salary.
- Cashback and discounts from more than 3,000 retailers.
- One paid volunteering day each year.
- Enhanced family leave and pay arrangements.
- An interactive health and wellbeing platform.
- Support from mental health first aiders.
- A £1,000 referral fee if you recommend someone to work for us.

**Who we are**:
We are one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West.

The work we do goes beyond providing an essential public service. We also aim to have a positive impact on the communities we serve and the natural environment.

Our people tell us Wessex Water is a great place to work, which is why so many of them stay with us You will have the opportunity to develop and progress your career, while also receiving health and wellbeing support.

We also continue to promote diversity and inclusion - with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.

This is an exciting opportunity to join us and if you would like to be part of our journey, we would love to hear from you. Please do not hesitate to let us know about any additional support you may need.

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