International Supply Chain Lead

H&B is embarking on an exciting journey to launch new wellness products and services, and we're looking for an International Supply Chain Lead to play a key role in delivering our ambitious plans. This is your chance to drive success on a global scale

In this role, you'll lead international demand planning and forecasting, ensuring accurate and cost-effective product delivery while minimizing risks. You'll work closely with both internal teams and international partners to streamline processes, maximize service levels, and support business growth.

Leading a team of five, you'll be responsible for forecast accuracy and order management, while also driving cross-functional alignment and strategic initiatives. If you're ready to lead a transformative global supply chain and make an impact, we'd love to hear from you

**The Role**:
**Key Responsibilities**:

- **Strategic Planning**: Develop and implement long-term international supply chain strategies aligned with business goals, setting KPIs to optimize performance.
- **Process Ownership**: Oversee demand planning and order management, driving initiatives to improve forecast accuracy and efficiency while supporting business scalability through process, people, and tech improvements.
- **Forecast Management**: Lead the creation of a rolling 12-month forecast, prioritizing key markets and introducing new strategies and technologies to improve accuracy.
- **Team Leadership**: Manage a team of five supply chain professionals, providing guidance and support to meet organizational goals in logistics, order management, claims, and demand planning.
- **Optimization**: Identify opportunities to enhance the international supply chain, streamline processes, reduce costs, and improve customer satisfaction through data-driven decisions.
- **Transportation Management**: Oversee international goods transportation, selecting optimal modes, managing freight forwarders, and optimizing transportation to minimize costs and lead times.
- **Growth Execution**: Ensure smooth delivery of new business and accelerated growth in priority markets, collaborating across functions to introduce new processes for ambitious growth plans.
- **Performance Monitoring**: Track key metrics, report performance to senior management, and recommend improvements to drive business success.
- **Problem Resolution**: Resolve issues across the end-to-end process, ensuring mínimal disruption and implementing solutions to prevent recurrence.

**Location: This is a hybrid role based in Nuneaton with 2 days office presence per week required**

**The Person**:
**Key Requirements**:

- Experience from a retail background is essential
- International Exposure: Experience managing operations across multiple countries and regions.
- Matrix management: experience working in an organisational structure where colleagues report to multiple managers, typically both a functional manager and a project manager, enhancing flexibility, communication, and collaboration.
- Managing B2B and cross-border trade: Expertise in logistics, regulatory compliance, international shipping, supplier relationships, demand planning, and technology integration to ensure efficiency and cost-effectiveness.
- Process Improvement: Proven track record of implementing process improvements and efficiency gains.
- Vendor Management: Experience in managing relationships with third-party logistics providers, suppliers, and other partners.
- Crisis Management: Demonstrated ability to handle disruptions and crises effectively.
- Customer Focus: Experience in ensuring high levels of customer satisfaction and service quality.

**What we offer**:
**Our Benefits** for this role include, but not limited to:

- H&B Employee Discount - 25%
- Bonus
- Pension company contribution
- 33 Days Holiday per year (Inclusive of bank holidays)
- Private Medical Care
- Exclusive benefits, free advice and savings from a range of retailers and providers
- Electric Car Scheme
- We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B._- #LI-HYBRID #LI-JK2_

**Division**:
International

**City**:
Nuneaton

**Country**:
UK

**Job Type**:
Full Time

**Number of Hours**:
37.5

**Contract Type**:
Permanent

**Closing Date**:
19 December 2024