Supply Chain Coordinator

1 week ago

Nuneaton, United Kingdom Holland & Barrett Full time

It's a really exciting time to be at Holland & Barrett. We are investing across all areas of our business with a vision of empowering our customers to live happier, healthier lives. Our mission is to be the leading player in global wellness chosen by millions as their trusted partner for personalised wellness journeys. To achieve this goal, we are embarking on a radical transformation. We are recruiting top talent in all areas of our business, from Finance to Digital Marketing, from HR to IT, as well as new functions around Health and Wellness.

We have an ambitious strategy to launch a series of new wellness products and services to customers. This is an exciting time for H&B and the International Supply Chain Coordinator role is crucial in ensuring we deliver to our roadmap and plans.

The purpose of this role is to support with order management, ensuring the smooth operation of the monthly order cycle. Responsibility for the claims process and partner management.

**The Role**

**Key Responsibilities**:
**As a International Supply Chain Co-ordinator, you'll **be responsible for**:
Working internally with both our warehouse and UK supply chain team, and externally with our international markets; support the international supply chain team in delivering great customer service and delivery to our international markets by:

- Owning the claims investigation process
- Responsible for managing some partners and providing customer facing communications
- Maintaining SOPs, processes and making improvements to existing processes
- Weekly KPI report generation and communication both internally and externally
- Order form creation and distribution
- Supporting the team with projects and to help resolve any issues

**Location**:This is a hybrid role with 2 days per week required in our Nuneaton Head Office (CV10 7RH)

**The Person**

**Key Requirements**:

- Strong operational performer with good understanding of end-to-end supply chain.
- An eye for detail
- Is dedicated to meeting the expectations and requirements of internal and external customers
- Good organisational and time management skills
- Experience of working in International supply chain or some import/export knowledge

**What we offer**

**Our Benefits** for this role include, but not limited to:

- H&B Employee Discount - 25%
- Pension company contribution
- Exclusive benefits, free advice and savings from a range of retailers and providers
- And many more

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.



**Division**:
International

**City**:
Nuneaton

**Job Type**:
Full Time

**Number of Hours**:
37.5

**Contract Type**:
Fixed Term Contract

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