Intermediary Sales Adviser

**Intermediary Sales Advisor**

**Brighton (Victory House Bn1 4FY)**

**Hybrid working options**

**Permanent**

**Full time**

**Salary £25,000 per annum + commission.**

**Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.**

**Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling, or working abroad.**

**Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.**

**About the Role**

As Intermediary Sales Adviser, you will be responsible for understanding the needs of the broker and taking proactive action to increase sales.

**What you will do**
- Build profitable relationships with all brokers assigned to you by delivering the highest standard of customer service with an emphasis on proactively seeking opportunities for winning new business and increasing the net growth of your portfolio.
- Proactively manage all aspects of the portfolio assigned to you, including pricing discussion and all sales needs, negotiating these through outbound and inbound contact.
- Develop a strong business relationship with your portfolio and keep the customer informed at all times.
- Work closely with the Business Development Manager to ensure that regional sales targets are met and exceeded, and that regional trends are cascaded throughout the team.
- Competently deal with all types of complaints and escalate when necessary.
- Ensure that we proactively educate and develop our brokers on products and procedures through clear and consistent communication, by identifying broker training needs and solutions.
- Keep abreast of competitor activity, products and regional trends, sharing all new information with colleagues and use this information during negotiations to secure and maintain profitable business and ensuring you comply with and abide by the requirements of the Data Protection Act and those of the FOS and FCA at all times.

**What you will bring**
- To ideally have sales experience within a similar market, preferably in an international arena. Knowledge of both new business processes and account management are essential.
- Comprehensive product knowledge both within Bupa Global and for key competitors
- Excellent organisational, planning and time management skills
- Good written communication, a high level of assertiveness and an excellent telephone manner
- Self-motivated, articulate and numerate
- Ability to deal with people at all levels of the organisation - both within Bupa Global and externally
- Ideally to have some experience of the healthcare market
- To have a good geographical knowledge, an understanding of differing cultural drivers and an appreciation of differing time zones
- Excellent PC skills are essential including Word, Excel and PowerPoint

**Why Bupa?**

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for:

- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Annual performance-based bonus
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts

**Diversity and Inclusion**

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you’ve found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn’t where you've been.

This is where you're going.

This is what we have belief in

Time Type:
Full time
Job Area:
Call Centre
Locations:
Victory House, Brighton