HR Business Support Team Supervisor

**Details**:
**Reference number**:

- 231745**Salary**:

- £24,820 - £29,240-
**Grade**:

- Executive Officer- Range C National**Contract type**:

- Permanent**Business area**:

- HMT - Corporate Centre Group**Type of role**:

- Human Resources**Working pattern**:

- Flexible working, Full-time, Part-time**Number of posts**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Norwich - Rosebery CourtAbout the job

**Summary**:
If you’re interested in making a difference to people’s lives across the country, the Treasury is the department for you We sit at the centre of everything that the Government does and have provided advice on economic policy and decisions that affect the public finances throughout the country’s history. A Treasury career continues to offer an exciting opportunity to be part of the decision making that affects the whole of the UK.

Working at the heart of government, we collaborate with other departments to ensure public money is spent well and to drive strong and sustainable economic growth. Our work ranges from protecting customers through to the regulation of the financial sector, helping to reduce carbon emissions and creating a greener economy, supporting people across the country through the COVID 19 furlough scheme and Plan for Jobs as well as helping first time buyers buy their first home.
- and late-career changers with transferrable skills, people from all backgrounds and circumstances regardless of disability, gender, age ethnicity, LGBT+ identity and socio-economic status.

**Job description**:
**About the Group**

**Corporate Centre**

The Corporate Centre Group provides a wide range of corporate services to enable people at HM Treasury and many of the other organisations who form part of the Treasury Group (including the Government Internal Audit Agency, the Debt Management Office and the new National Infrastructure Bank) to operate effectively and efficiently. We are a diverse group, both in terms of our professions and in our ways of working.

The Corporate Centre Group is made up of: Commercial; Correspondence and Information Rights; Finance; Human Resources; Information Workspace Solutions (IWS); the Flexible Safer Working team, the Darlington programme team and Treasury Group Shared Services (based in Norwich).

**About the Team**

This role sits in the Onboarding Team, as part of a wider HR Team which provides services in Recruitment, HR Policy, Employee Lifecycle Processing, Workforce Planning, Case Work, HR Business Partnering, Pay and Reward, Learning and Development, Pensions and People Strategy. This is a fantastic opportunity if you are looking to develop a career within HR and will provide a broad range of experience of working in Government.

We value our people and collective team spirit to enable us to deliver high-quality services to our customers. Our modern office is set in beautiful surroundings in Thorpe St Andrew. You’ll benefit

from bespoke technology, free on-site car parking, public transport from the city centre, an onsite gym and supermarket, café and gym/swimming pool all within close walking distance.

The Onboarding Team are responsible for processing new starters, staff returning to the department and internal job movers, post acceptance of a job offer, using an online onboarding system. This includes the following tasks;
- Processing pre-employment checks including reference, documentation and right to work checks.
- Initiating security clearances via UK Security Vetting (UKSV), the government’s provider of National security Vetting (NSV).
- Updating the Oracle Information System with accurate employee Pay/HR data.
- Managing customer expectations, including hiring managers and appointees, throughout the end-to-end onboarding process, namely in relation to the timely processing of pay, IT, security pass and Oracle system access.
- Deliver a customer focussed service to the Treasury Group, ensuring efficient, accurate and timely processing of onboarding transactions and queries.
- Line manage circa 2 personnel, responsible for training, workload management and quality assurance.
- Grant security clearances, escalating complex cases to the departmental Security Lead.
- Support process and system configuration changes, ensuring standard operating procedures are updated and team members are operationally effective.
- Contribute to user acceptance testing for Oracle/Taleo Onboarding system upgrades, ensuring operational effectiveness of processes for end users.
- Support the delivery of bespoke onboarding processes e.g. bulk recruitment exercises, working alongside HR partners to deliver positive and timely outcomes.
- Foster strong relationships with colleagues in wider teams including TGSS, Security and Recruitment.

We operate flexibly across the team and branch as new priorities emerge, so responsibilities may change over time.

**Responsibilities**:
The lead criterion is:
1. Ability to del