Administrator
2 weeks ago
**ADMINISTRATOR / EALING - PERMANENT OPPORTUNITY**
**Location**: Ealing, London
**Assignment**: Permanent contract
**Hours**: Monday to Friday 08:45am - 17:30pm
**Pay**: £20,000 - £28,000 per annum DOE
**Duties as an Administrator**:
- Promoting the company in a good light
- Remain customer service focused at all times
- Ensuring empathy with customers' needs at all times
- Deliver what customers a personalized and high-quality service
- Familiarize yourself with each client's personal circumstance in order to provide a personalized service
- Oversee and manage workflow between the adviser, para-planner and client
- Type up client meeting minutes
- Obtain information from providers on clients existing financial arrangements and prepare client valuations
- Inputting client information onto back office system
- First point of contact for customer queries
- Scanning of documents in line with company procedures
- Day to day administration duties as requested
**About you**:
- Previous administration experience is desired
- Knowledge of Microsoft packages
- IT literate
- Excellent customer service skills
- Excellent written and verbal communication skills
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