Digital Engagement Specialist
2 weeks ago
Do you thrive in a fast-paced work environment? Are you a great communicator, putting customers at the heart of everything you do, with an ability to transfer information easily?
Are you looking for a new challenge?
Do you like to make a difference?
If this sounds like you, this could be your perfect role.
We are a not-for-profit housing association, housing over 8,000 residents across the Northwest, Northeast, Yorkshire, and Derbyshire. Our vision Living Longer, Living Better is simply about helping people age well and live independently for longer
We’re looking for someone who will be able to;
- Motivate and inspire residents to make the most of digital technology, helping to drive a digital first 24/7 connected service.
- Increase residents’ digital sills and understanding of the benefits of using digital services, through face-to-face and online support channels.
- Be able to travel to our properties across all our regions.
- Have an active involvement in data and digital projects, supporting successful delivery of corporate plans and objectives.
- Work closely with the Communications and Marketing Team to motivate excluded and hard to reach groups and individuals to use available training and support.
So now you’ve heard a bit about what you’ll do, let us tell you a bit about the team It’s important to know who you might be working with, right?
Our Team
We are a close-knit team, based at our great innovation Hub in Cheadle. We’re led by Emma, our Assistant Director of Customer Experience, Communications and Change, and as well as providing support to the organisation and our customers, we support each other too. We work hard but we also like to have fun
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