Demand Planning Assistant

We are now looking for a Demand Planning Assistant to join our Beauty Team on a 12 month fixed term contract here at Harrods.

**About the Role**

As a Demand Planning Assistant covering the Beauty category, you will provide comprehensive support to the Demand Planner and Demand Planning Manager, ensuring accuracy & integrity of Demand and Fulfilment for the category.

Our Beauty offering spans Knightsbridge, H Beauty and Online, within this you will drive the supply chain and support the gross sales planning of a cluster of brands. You will contribute toward delivering continuous improvements to business planning accuracy, enhancing sales performance and optimising inventory holdings.

The duties of the Demand Planning Assistant will include:

- Supporting the Demand Planner in challenging the promotional and launch sales forecasts projected by the Buying/Retail teams, forecasting events and promotions in line with key dates
- Management of master data relating to replenishment in SAP ensuring a high level of accuracy is always maintained
- Chasing deliveries and amend qty’s and delivery dates to improve visibility of inbound intake
- Resolving trouble shipments, co-ordinating with Distribution and Buying to ensure that issues are resolved promptly and drive improvements in vendor compliance
- Attending meetings with internal or external stakeholders when required
- Building and maintain strong cross-functional relationships across key internal teams including Buying, Retail, Online Trade, Product Catalogue and Distribution/Supply Chain

**About You**

Our future Demand Planning Assistant will possess great admin skills, knowledge of SAP and Excel as well as a proactive approach to problem solving. You will be flexible and ready to adapt to changing priorities - able to manage multiple tasks and stakeholders in a fast paced environment.

Whether you have prior Merchandising, Demand Planning or Buying experience, you will be used to managing large data sets and SKU count, able to deliver at pace to key deadlines and time scales.
- Experience of demand planning, replenishment and forecasting
- Experience of JDA system preferable
- Proven experience with SAP
- Excellent PC literacy (Word, PowerPoint, advanced Excel)
- Strong numerical and analytical skills
- Excellent communication and stakeholder management skills
- Strong customer service-focus when dealing with both internal and external parties

**About Us**

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

**Our Promise to You**

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return, you’ll receive an excellent benefits package, including a company pension, flexible working, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

**Uniquely You**

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.