Client Support Administrator
5 days ago
**Title: Client Support Administrator**:
- Permanent (Full time)
**Salary**: £19.5k-£23k Per Annum (DOE)
**Duties**:
- Producing letters for customers detailing the company's recommendations
- Data migration of customer file information for external compliance checks
- Contacting insurers on behalf of the company's advisers to gain underwriting decisions
- Helping customers at the point of claim and when setting up trusts
- Data entry
**Experience Required**:
- Strong communication skills
- Sensitive and professional telephone manner
- High attention to detail
- Computer literate, such as Word, Outlook, and Excel, as well as in-house systems
- Experience of working in financial services is an advantage but is not essential
**Benefits**:
- Competitive salary of £19,500 to £23,000, depending on experience
- Quarterly bonus of up to £250
- 24 days paid holiday - holiday increases by 1 day for every 2 years of service, up to 3 extra days
- Paid day off for your birthday, or either side if it falls on a weekend
- 5% employer pension contributions
- 4x salary death in service (life insurance) benefit
- Health insurance cash plan
- Access to a video GP app and health & well-being app
- Access to a discounted shopping platform
- Sponsorship through professional qualifications
- Possibility of hybrid working after training
**Hours**: Monday-Friday 37.5 hours
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