Administrative Support Specialist

5 days ago

Brighton, Brighton and Hove, United Kingdom Pembroke Financial Services Full time £25,000 - £35,000 per year

Company Description

Pembroke Financial Services, established over 30 years ago, is a trusted Independent Financial Advice (IFA) firm based in Sussex, managing over £1.5 billion of client assets. We combine traditional values and innovative strategies to create tailored financial plans that meet the unique life goals and needs of our clients. Our client-focused approach ensures that each financial plan adapts to the dynamic nature of life, helping secure a strong financial future. With a dedication to trust and progress, we offer personal, unbiased, and expert financial guidance for our diverse clientele.

Role Description

This is a full-time, on-site position located in Brighton for an Administrative Support Specialist. Responsibilities include managing daily administrative tasks, providing exceptional support to team members and clients, and maintaining organised records. This role involves answering phone calls professionally, handling client inquiries with excellent customer service, and supporting basic accounting tasks. The Administrative Support Specialist will play a key role in ensuring smooth operations for the firm through effective communication and organisational skills.

Qualifications

  • Proficiency in Administrative Assistance and record management skills
  • Strong Customer Service and Phone Etiquette skills to assist clients professionally
  • Excellent Communication abilities, both written and verbal
  • Basic understanding of financial processes
  • Detail-oriented, organised, and proactive with time management skills
  • Proficiency in using office software and tools (e.g., Microsoft Office)
  • Previous experience in financial services or a similar industry is a plus

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