Client Support Specialist

1 day ago

Brighton, United Kingdom Office Angels Full time

Client Support Specialist - Customer Service

Hours - Tuesday to Saturday 9-5.30

Location - Central Brighton

Culture - Supportive, dynamic, fast paced, sociable, big vision over the next few years

Salary - £24,000

Office Angels are supporting a rapidly growing exciting online platform company and are looking for a new member to join their professional team.

If you're looking to join a company that has won awards, has good values, secured millions in funding, and has solid career progression then this could be for you

About the role:

- Business to business customer service, you will be dealing with existing providers that the company use and answer any queries and enquiries in a fast-paced role
- Working closely with different teams across the company and provide support and assistance
- Liaising and communicating with internal and external teams effectively and quickly to resolve incoming queries
- This role involves a lot of phone work, and also working to a ticketing system of enquiries
- Working with other teams on improvements to processes
- Using feedback from providers to create the best experience for the platform

Client is looking for someone with:

- Administration experience, preferably in a position with conflicting demands
- Solid communication skills, written and verbal
- Are happy to work in the Brighton based office

**Next steps**:

- This position will be working from an office with COVID-19 procedures in place

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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