Credit Controller

**Part Time Credit Controller - Lanarkshire**

Hospo Talent are looking for a part time credit controller to join our clients Finance Team based in the Lanarkshire area. We are looking for an energetic and motivated individual who can support the continuous build of our strong culture and environment that enables continuous improvement and service excellence.

They can offer a very attractive benefits package including base salary, contributory pension

**Your role will involve**:

- Responsible for the credit management of a specific group of customers in line with agreed business processes.
- Monitoring and controlling the collection of debt on selected accounts to achieve targeted Total Debt, DSO and Aged Debt. Use own judgement to determine best collection action to take to accounts to reduce bad debt risk.
- Maintaining a level of unallocated cash in line with business targets.
- Handling and escalating Bad Debt Recognition and assist preparation of Bad Debt Reserve.
- Receiving and processing customer queries to Dispute Administration team.
- Allocating customer payments received to accounts if required.

**Must have the following skills**:

- Experience in credit control and cash allocation.
- Demonstration of strong customer service skills, with ability to communicate effectively at all levels both written and verbally.
- Strong organisational skills, with ability to plan, prioritise and work to deadlines.
- Professional in approach and dedicated to high standards, with excellent attention to detail.
- Proficient in the practical use of Microsoft Office suite.

For more information, please forward your CV to David'''Duties'''
- Monitor and manage customer accounts to ensure timely payment of invoices
- Resolve billing discrepancies and disputes in a timely manner
- Maintain accurate records of customer interactions and payment status
- Collaborate with internal teams to address customer inquiries and resolve issues
- Analyze credit data and financial statements to assess creditworthiness of customers
- Prepare reports on accounts receivable status and aging

'''Skills'''
- Strong knowledge of financial services and credit control procedures
- Excellent phone etiquette and communication skills
- Proficient in data entry and using accounting software
- Experience in telemarketing or customer service is a plus
- Ability to analyze financial information and make informed decisions
- Familiarity with accounts payable processes and procedures

We are seeking a detail-oriented Credit Controller to join our team. As a Credit Controller, you will play a crucial role in ensuring the timely collection of payments from our customers. Your responsibilities will include monitoring customer accounts, contacting customers for payment follow-ups, resolving billing disputes, and maintaining accurate records.

To excel in this role, you should have a strong understanding of financial services and credit control procedures. Excellent phone etiquette and communication skills are essential for effective customer interactions. Proficiency in data entry and using accounting software is required to accurately update customer records and generate reports.

Experience in telemarketing or customer service is a plus, as it demonstrates your ability to handle customer inquiries and resolve issues professionally. Additionally, you should have the ability to analyze credit data and financial statements to assess the creditworthiness of customers. Familiarity with accounts payable processes and procedures will also be beneficial.

If you are detail-oriented, possess strong analytical skills, and have a passion for maintaining healthy financial relationships with customers, we would love to hear from you. Join our team as a Credit Controller and contribute to the financial success of our organization.

**Job Type**: Part-time

**Salary**: £12.00-£12.56 per hour

**Benefits**:

- Company pension
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Hamilton, South Lanarkshire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- accounting: 1 year (preferred)
- credit control: 1 year (preferred)

Work Location: In person