Dispatch & Planning Coordinator

2 days ago


Livingston, United Kingdom Deutsche Windtechnik Ltd. Full time

Deutsche Windtechnik is Germany’s largest Independent Service Provider offering a comprehensive service package for Wind Turbine Generators (WTG) from one single source. With more than 7,600 WTGs under contract and more than 2.000 employees operating in the UK, Europe, Taiwan and the USA. Under the umbrella of Deutsche Windtechnik we unite companies with different competencies with a focus on Siemens/AN Bonus, Vestas/NEG Micon, Nordex, Senvion, Fuhrländer, Gamesa and Enercon wind turbines.

**Job purpose**:
**Duties & Responsibilities**:

- Create, administrate and update the centralised plan/tracker for each area and vans fora rolling year (ensure all key activities are met by their due dates) Ensure any upcomingtraining/holidays/sickness is coordinated effectively with site requirements
- Coordinate and assign service and fault resource across all locations
- Participate in weekly planning call with Local Operations Manager (LOM) and Site Leads to verify weekly and monthly plan.
- Communicate resource forecast/service updates with customers
- Proactively raise service orders for all upcoming planned work
- Participate in daily call with Local Operations, Site Leads and Engineering to Review Faultsand assign teams within Rotorsoft and Proalpha.
- Oversee and drive Service Order Closure/Interface - Process service orders (SO’s) to checkall information is correct, SOs are closed and processed within month time frame
- Liaise with the technical department to ensure smooth workflow process between Dispatchand Technical
- Regular review of Rotorsoft cases, liaising with Local Operation Managers. Keeping Rotasoftcases up to date with relevant feedback
- Act as point of contact for technicians for Service Orders/PIAX
- Liaise with PIAX / pro-alpha support
- Ensure PIAX training is carried out for all Technician, Updates are communicated regularly
- Weekly meeting with Supply chain to ensure relevant parts/service kits are instock/available for all planned work
- Support Supply Chain in preparation for stock take ensuring all outstanding SO parts areconsumed
- Participate in weekly meeting with Major Components to coordinate planned workeffectively
- Liaising with other departments to ensure relevant SO aremarked as billable
- Finance to ensure SO are closed by month end ready for invoicing
- Line Management - Produce regular and ad-hoc reporting.
- HR - new starts, set up on pro-alpha, training on piax and processes.
- Stores - resolving stock issue on SO’s
- Fleet - liaise with technicians to arrange suitable dates for vehicle repairs / service.
- Training - Participate in monthly meeting to review all upcoming training
- Employee database on pro-alpha kept up to date with the creation/removal of required resource.

**Have we sparked your interest?**

Any questions? reach out to James McNair at Deutsche Windtechnik Ltd.

**Benefits**:

- Company pension
- Life insurance
- Private medical insurance

Schedule:

- Monday to Friday

**Location**:

- Livingston EH54 9DR (preferred)

Work Location: Hybrid remote in Livingston EH54 9DR

Reference ID: DWT



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