Hotel Receptionist

24 hours ago

Kingston upon Hull, United Kingdom Lazaat Hotel Full time

Job description

**Hotel Receptionist**
- Lazaat Hotel is located to the west of Hull and close to the town of Beverley. We are a busy 43 bedroom hotel offering good quality food & beverage as well as excellent bedroom, conference and event facilities._

As part of our reception department, you will be responsible for delivering excellent guest service and ensuring all enquiries and administrative tasks are completed to a high standard.

**The Role**
- Creating and confirming reservations for guests; maintaining occupancy levels and ensuring appropriate room allocation.
- Checking guests in and out, preparing invoices and processing payments.
- Cash handling and reconciliation of daily takings.
- Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and efficient manner.
- Delivering a positive and timely response to guest enquiries - ensuring relevant guest information is directed to the correct department.

The role will be based upon both early (7am - 3pm) and late (3pm - 10pm) shifts & will include weekend work.

Both full-time and part-time vacancies are available.

Experience in similar roles would be preferred, however not essential as full training will be given.

**What we look for**
- Excellent communication & customer service skills
- Ability to take ownership of your shift
- Ability to multitask and prioritise effectively
- Ability to work independently and take initiative when needed
- Ability to work well under pressure in a calm and professional manner

**Working at Lazaat**
- Competitive salary
- 50% staff discount on food & drink in our restaurant
- Discounts on hotel, weddings, events
- Pension plan
- Comprehensive Incentive Scheme
- Full training and opportunity to join our Senior Management team

**Job Types**: Full-time, Part-time, Permanent

**Job Types**: Full-time, Part-time, Permanent

**Salary**: From £9.75 per hour

Schedule:

- 8 hour shift

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