Receptionist

**Summary**
We are looking for an experienced individual to join Harris Academy Purley as a Receptionist.

You will be the first point of contact for all visitors to the academy, staff and students, assisting in the management of the reception area and providing administrative support in order to contribute to the smooth running of the academy.

**About Us**
Working at Harris Academy Purley, you will make a real difference to the lives of young people and their families in South London who value the learning and school environment we offer. Our school is oversubscribed; we have families, from a number of boroughs, who choose us for the high standard of education we provide, and staff come from across London as well as Sussex and Surrey to come and work with us.

You will be given ample opportunities to develop and progress your career, and all staff are encouraged to develop their interests and areas of expertise. Our professional development is tailored to ensure all staff are able to continue learning regardless of their role or stage of career.

We strive for excellence and have high ambitions for the future whilst ensuring we maintain a clear focus on staff wellbeing and work-life balance. Our motto: To Learn, To Think, To Act is as true for our staff as it is for our students, and we are committed to investing in your experience with us.

**Main Areas of Responsibility**
As a Receptions, your responsibilities may include:

- To present the professional and welcoming face of the Academy to all visitors, staff and students, including telephone callers.
- To ensure all visitors are signed in to the academy in accordance with safeguarding procedures.
- To respond to queries from parents/carers and the general public with exemplary professionalism, ensuring that any messages or complaints are immediately dealt with, forwarded to the appropriate member of staff or escalated as required.
- To ensure the overall appearance of the reception area is tidy, professional, and presentable at all times.
- General administrative duties such as typing, photocopying, filing, collation and distribution of post.
- In liaison with appropriate academy staff, to contribute to the maintenance of academy information databases and filing systems relating to pupils, ensuring confidentiality is always observed and records are accurate and up to date.
- To assist academy staff in all aspects of academy life, including contacting parents and pupils where necessary.
- To provide general administrative support to the academy as required, including preparation of documentation, and administrative duties relating to specific areas such as academy calendar maintenance, extra-curricular activities, school trips, school meal arrangements.

**Qualifications & Experience**
We would like to hear from you if you have:

- Qualifications to GCSE or equivalent
- Competent in the use of Microsoft Office packages
- Proficient in the use of computers and databases
- Previous experience in an administrative or front office/reception role
- Demonstrable customer service experience

**Next Steps**

**Rewards & Benefits**
Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan including access to a virtual GP, electric car scheme, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benefits. Learn more about our benefits on our website.

**Safeguarding Notice**

**Equal Opportunities**

We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

Job Reference: HF03828-HAPU