Customer Service Executive
2 weeks ago
I am currently recruiting for a fantastic FMCG company who are looking for their next customer service superstar
This role would be ideal for someone who has been working within the retail sector and is looking for their first commercial/office role.
The company are absolutely amazing They fully support their staff and will provide all the training required in order to succeed within the position, all you need is a positive attitude, 5* customer service skills and be willing to learn.
The role will be based working from home with a minimum of one day per week in their Uxbridge offices.
Sound like your dream role?
If so, read on
Role responsibilities:
- Providing excellent customer service at all times
- Accurately entering orders onto the system
- Processing invoices for the accounts team
- Dealing with complaints and delivery issues
- Stock management
- Processing returns and credit notes
- Regular reporting
- Previous experience in retail or an order processing role would be advantageous
- Good IT skills and a fast learner
- Positive and upbeat personality
- Strong communication skills both written and verbal
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