Customer Contracts Executive
1 week ago
**Customer Contracts Executive**
**£35K - £45K**
**Based in Uxbridge**
A global provider in the print media industry based in Uxbridge in Stockley Business Park, West London, is looking to recruit an experienced Customer Contracts Executive. Reporting to the Contracts and Customer Service Manager, the role will be responsiblefor developing customer agreement offerings and relevant reporting, alongside providing contract administration and information across the entire Northern Europe Cluster.
The main aim of the position is to advance and grow the existing contract portfolio and to create dynamic reporting to both customers and the internal service management chain. This position is also responsible for creating contract paperwork, then implementingand administering the contracts onto SAP, in a cost effective and strategic manner.
**Responsibilities**:
- Develop and grow current contract portfolio
- Develop and grow current contract reports
- Create contracts and associated paperwork
- Generate contract quotations for customers and equipment sales
- Running contract reports
- Sorting out invoice queries
- Creating purchase orders for 3rd parties
- Processing Licence Key requests
- Overseeing the day to day running of the department
- Any other tasks as requested by management
**Key Skills**
- Must have experience of working in the service industry
- Must have experience of managing customer contracts, alongside excellent reporting skills
- Experience of dealing with customers by phone and face to face, when needed
- The role requires the highest level of communication, the ability to work to set timescales, diligence and attention to detail
- A good level of IT skills, specifically with Microsoft Word and Excel and experience of using SAP, as would the ability to learn and absorb bespoke software
- Qualifications in Business or Accounting would be useful
**Benefits**
- 25 days holiday rising to 28 days length of service
- After 10 years - you get a watch
- After 20 years - 10 days plus contribution towards a holiday
- Contributory pension starts at 5%/5% rising to 6% then 7% length of service
- Cycle to work scheme
- Childcare vouchers
- Free Parking
- Subsidised refreshments
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
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