Cmc Cctv Operator

2 weeks ago

Nottingham, United Kingdom Total Security Services Full time

**T.S.S. have an exciting role available as a CCTV operator supporting a well known retailer in their CCTV Monitoring Centre.
**This centre is designed to proactively mitigate the risk of security incidents and ensure any incidents are responded to efficiently and effectively to protect customers, team members and assets. This is a full time, permanent position on a variable shift pattern which includes weekend working and some night shifts. The role will be based at Nottingham Boots Head Office.
**If you are in the security industry or are looking for a career change, then this is a fantastic opportunity for you to develop further.

TSS is a perfect fit for starting or progressing your security career

TSS (Total Security Services) Ltd is committed to equal opportunities and is proud to be a Disability Confident Committed Employer. We also offer an Employee Assistance Programme to all employees to support good mental health and well being.

**Must hold a Front Line SIA CCTV Licence.
**Job Role and Responsibilities**:

- To handle alarms in an efficient and effective manner, understanding the root cause of the alarm, deterring incidents in the moment, and providing a concise accurate written summary after
- To contact emergency services promptly if a serious incident has been observed that requires emergency services assistance
- To escalate serious incidents to monitoring centre leadership within agreed timelines
- To log any CCTV system faults identified with the maintenance help desk promptly
- To provide remote guidance and training to stores on CCTV systems
- Proactively monitor high risk stores that require additional attention.
- To maintain the highest levels of system knowledge and functionality through use of SOP’s to work within agreed KPI’s
- In the absence of the CCTV Centre Manager, to deal with all complaints in a professional and timely manner and to send a written report to the CCTV Manager (or his deputy) as soon as practicable.
- To take reasonable care of yourself and others, to ensure nothing is misused in relation to Health and Safety and to report anything that is not safe Any other reasonable duties as required by your Line Manager

**Benefits**:

- Employee discount scheme
- Referral scheme
- Employee assistance portal including mental health, legal and financial advice
- Progression, Training and Development opportunities
- Life assurance
- Company pension

**Job Benefits**:

- Competitive Salary
- Company pension
- Full uniform provided
- Ongoing training
- Promotion path and career development
- Flexible working to include a mixture of days, nights and weekends Employee assistance programme available to support staff well being.

Find out more below on what it is like to work out of the CMC at Boots

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