Receptionist/administrator Weekends

2 weeks ago

Preston, United Kingdom ESP BATHROOMS LTD Full time

This is an exciting opportunity to join one of the UK’s up-and-coming luxury Bathroom and Kitchen Showroom’s as Receptionist, Front of House.

At the forefront of our Queens Retail Park Showroom, the Receptionist role plays an integral part in running a smooth and organised Showroom whilst supporting Sales staff with administration tasks and maintaining communication with customer.

Your responsibilities will include, but not be limited to:

- Communicating with Suppliers and Manufacturers relating to customers’ orders.
- Raising Invoices & Taking Payments.
- Ad-hoc administration support to Sales Team as required.
- Ensure correct paperwork is raised and complete to Support Sale staff processing orders.
- Meeting and greeting customers to the Showroom.
- Caring for and providing refreshments to customers and those who are waiting for a member of sales staff to become available.
- Walk around checks ensuring the Showroom is in order i.e. maintaining displays, switching on TV screens, keeping a tidy café area, ensuring brochures are stocked.
- Introducing customers to the relevant Sales staff.
- Ensuring that the handover to Sales staff is done effectively and efficiently, passing over all appropriate customer details.
- Taking Leads when Sales Staff are not present.
- Taking telephone calls and dealing with enquiries.
- Working with other team members to deliver high levels of customer satisfaction.
- Maintaining a professional manner at all times including customer hospitality.
- Experience in a customer facing role, although if you can demonstrate that you are comfortable with meeting new people on a daily basis and enjoy it then this is not essential.
- A confident and customer-orientated approach to their role.
- A strong desire to provide the best customer service possible for the first impression of our Showroom.

Please send us your CV with a cover letter.

**Job Type**: Part Time Saturday & Sunday (2 days a week) - Overtime available

**Salary**: Subject to Experience and Age

Expected hours: 12 hours per week

**Job Type**: Part-time

Pay: From £9.43 per hour

Expected hours: 14 per week

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Weekends only

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: FOHWEEKEND

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