Gp Receptionist
1 week ago
We are looking for a Receptionist / Administrator to work 35 hours per week, to assist with the navigation for our patients and administration duties.
We are looking for someone with reception / administrator experience.
You will work on a two-week rotational basis.
Hours of work are week 1: 8.00am - 3.00pm and week 2: 11.30am - 6.30pm.
Pay ranges from £9.50 to £10.50 dependant on age and experience.
You will work as part of our receptionist / administration team helping to provide general assistance to the whole practice team. We are looking for a team member who has a positive and friendly attitude to patients and other visitors, either in person or via the telephone.
Main duties of the job
- Dealing with a wide range of people in different situations.
- Booking appointments and dealing with patient queries
- Working as part of a team.
- Sensitivity and empathy with people from different backgrounds.
- Good standard of literacy and numeracy.
- Ability to work without close supervision.
- Able to work as part of team.
- Able to prioritise workload.
- Excellent communication and interpersonal skills.
- Excellent computer skill
- Book and schedule patient appointments using EMIS Web
- Answer the telephone promptly and deal with enquiries in a helpful and courteous manner
- Ensure all forms of correspondence are processed in a timely manner
- Undertake general clerical duties including photocopying, scanning, and filing of documents
- Ensure the reception area is kept tidy and all areas are safe
- To deal with sensitive information and be able to emphasise with patients, colleagues, and others
- To process repeat prescriptions in accordance with practice procedures
**Job Type**: Permanent
**Salary**: £9.50-£10.50 per hour
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
- Weekend availability
Work Location: One location
Reference ID: Receptionist - Administrator
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