Customer Service Coordinator

22 hours ago


Daventry, United Kingdom The Caraires Consultancy Full time

Job description

Permanent position Daventry

Monday to Friday - Weekly rotational shifts of 8.30am to 5pm / 9am to 5.30pm

£23,500pa

Our client, a worldwide tyre company based in Daventry is looking for a Customer Service Coordinato**r** to join their small and friendly team. You will be working from beautiful offices with free parking.

The Key Responsibilities:

- Building relationships and dealing with the existing customer base - dealing with orders, stock enquiries and delivery requests.
- Involves the use of SAP and Excel
- Liaising with external sales team and offering support for them and their customers
- Previous experience with customer care/service.
- Experience with SAP is desirable but not essential.
- Good understanding of Microsoft Excel (pivot table and v look ups) would be advantageous.
- Great communication skills and ability to offer excellent customer service as well as good attention to detail.
- Full product training will be given.

**Benefits**:

- 25 days holiday plus bank holidays (with the chance to earn up to 30 days after long service).
- Generous company pension
- Life insurance (3xannual salary)
- Health insurance (can include family)



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