Senior Clinical Team Administrator

3 days ago

Norwich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

Do you have excellent administration skills, communications skills and a keen eye for detail?

Can you effectively manage multiple tasks and priorities?

Do you have experience of managing detailed complex information and maintaining a strong degree of confidentiality?

If you have said ‘Yes’ to each of the above, then we might just have the role for you.

We are seeking a dynamic and organised individual to support our Under 18's Eating Disorder Service as a Senior Clinical Team Administrator.

While the successful applicant must be able to demonstrate their skills to meet the requirements of the role, we encourage applicants to consider how they are able to demonstrate a commitment to encompassing our Trust’s values of Positively, Respectfully, Together; we are committed to promoting a positive culture in the workplace for everyone. Our successful applicant will be joining an established high-performing Team, who are continually working hard to support young people in need of our Services.

This role is a 6 month fixed term/secondment opportunity.

**Duties include but not limited to**:

- Administrative support to our clinical team/medics/team managers
- Provide an efficient service to all service users
- Provide supervision, appraisals and training to several identified (lower banded) admin staff
- Respond to the needs of the service to ensure that the requirements of the Trust can be met

Our values and behaviours here at NSFT are a set of guiding principles we endeavour to live up to every day.

They aim to ensure that people have the best possible experience of mental health care. They also aim to ensure that our staff have the best possible experience of working for our Trust.

More than 1,300 service users, carers and staff worked together to create the values. They set out our ambition always to be ‘Working together for better mental health’.

We believe in recovery and wellbeing, and we promote physical health, strong relationships and a balance between treatment and continuing an active life.

We are an Equal Opportunity employer committed to a diverse workforce.

**Benefits included with this role are**:
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- NHS discounts and many more.
- Ensure patient information is managed, retained and stored in line with Trust policy in an efficient and effective manner.
- Raise agendas, take, and process minutes for teams across the locality.
- Attend and contribute to all internal / external meetings relevant to the post.
- Provide and manage Letters as requested.
- Provide cover to other administrative staff during holidays and sickness, across the locality.
- Provide line management to lower banded staff in the business support team
- Liaise with ICT departments as delegated by line manager regarding problems and faults with electronic equipment etc.
- Encourage staff to operate a flexible approach to work, be adaptable to change and able to work within a team across the locality.
- Undertake any other appropriate tasks as requested to meet the needs of the service.

Please view the job description for further information.

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